Skip to content

In this repository you will find the code of the GLPI plugin Wikit Semantics

License

Notifications You must be signed in to change notification settings

wikit-ai/GLPI-Semantics

Repository files navigation

Wikit Semantics Plugin for GLPI

Overview

The Wikit Semantics plugin brings AI-powered semantic search and intelligent question-answering capabilities to your GLPI installation. By connecting your GLPI instance to the Wikit Semantics API, you can leverage advanced natural language processing to help users get answers quickly for tickets.

What Does It Do?

This plugin enables users to find in natural language a answer to tickets, context-aware answers based on your organization's knowledge base. Instead of manually searching through tickets, documentation, or FAQ entries, users can simply find solutions and get immediate, relevant responses.

Key Benefits

  • Faster Support Resolution: Get instant answers to common questions without waiting for human intervention
  • Knowledge Base Enhancement: Leverage AI to make your existing GLPI data more accessible and useful
  • Seamless Integration: Works directly within your GLPI interface - no need to switch between applications

Features

  • Direct integration with Wikit Semantics API
  • Secure API authentication with organization and application-level controls
  • Easy configuration through GLPI's admin interface
  • Connection testing to verify API setup
  • Support for GLPI 10.0+ and 11.0+
  • Real-time streaming responses (GLPI 11+)
  • Multiple integration points: Followups, Solutions, and Tasks

Screenshots

Configuration Interface

screenshot of config form

Integration with GLPI Forms

screenshot of a ticket form

screenshot of a response

Requirements

Version Compatibility

Plugin Version GLPI Version PHP Version Branch Status
1.x.x 10.0.0 - 10.9.99 8.0+ 1.x Maintenance only
2.x.x 11.0.0+ 8.2+ 2.x Active development

Important:

  • For GLPI 10.x, use version 1.x of this plugin
  • For GLPI 11.x, use version 2.x of this plugin
  • Versions are not cross-compatible

Prerequisites

  • Active Wikit Semantics account with:
    • API URL
    • Organization ID
    • Application ID
    • API Key

Quick Setup

  1. Download repository and rename folder wikitsemantics
  2. Install the plugin in your GLPI plugins directory move folder wikitsemantics to plugins directory, should be something like that : /var/www/html/glpi/marketplace/
  3. Activate the plugin from the GLPI interface
  4. Navigate to the plugin configuration page
  5. Enter your Wikit Semantics API credentials
  6. Test the connection to verify everything is working
  7. Start using AI-powered semantic search in your GLPI instance

About Wikit Semantics

Wikit Semantics provides enterprise-grade AI solutions for intelligent information retrieval and knowledge management. Visit Wikit for more information.

Contributing

  • Open a ticket for each bug/feature so it can be discussed
  • Work on a new branch on your own fork
  • Open a PR that will be reviewed by a developer

License

This plugin is licensed under the Apache 2.0 License.

Support

For issues, questions, or contributions, please visit our GitHub repository.


Copyright: © 2026 Wikit

About

In this repository you will find the code of the GLPI plugin Wikit Semantics

Resources

License

Stars

Watchers

Forks

Packages

No packages published