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ticketing-system-simulation

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charles-bucher / active-directory-helpdesk-lab

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Simulated IT Help Desk environment using Active Directory and Windows Server. Includes password resets, user provisioning, account lockouts, and troubleshooting scenarios documented with ticket-style incident reports and screenshots

dns authentication powershell dhcp virtual-machine active-directory windows-10 user-management windows-server domain-controller group-policy troubleshooting password-reset system-administration help-desk it-support windows-11 home-lab account-lockout ticketing-system-simulation
  • Updated Apr 30, 2026

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