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real-time-coaching

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api-evangelist / cresta

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Cresta is a Mountain View / Sunnyvale, California contact center AI company spun out of the Stanford AI Lab and founded in 2017 by Zayd Enam, Tim Shi, and Sebastian Thrun. The platform unifies human and AI agents for the enterprise contact center across voice, chat, and SMS, combining real-time agent assist, autonomous voice and digital AI…

ai mcp artificial-intelligence contact-center quality-management conversational-ai customer-experience voice-ai ccaas agent-assist enterprise-ai knowledge-agent conversation-intelligence contact-center-ai real-time-coaching after-call-automation
  • Updated Jun 15, 2026

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