[Modem Request] Compal CH8978E as used by German Provider Pyür

[frauhottelmann]

Modem Model

CH8978E

Manufacturer

Compal

Modem IP Address

192.168.100.1

Authentication Required

Yes - requires username/password

Authentication Details (if required)

No response

How are you providing data?

Fallback Mode + Capture HTML (Recommended) - Used built-in capture button

Files Attached

config_entry-cable_modem_monitor-01KD08M9KE5GECP455PE9J6S8H.json

Additional Information

• ISP: Pyür
• my modem is in bridge mode
• It looks likde pyür cripled the modem information page severley with one of the last updates. I am not seeing any channel infos any more.
• Interesting pages (they all load embedded in https://192.168.100.1/index.php)
• https://192.168.100.1/internet_page/RgWanStatus.php
• https://192.168.100.1/gw_page/RgConnect.php (doesn't load any more for me, it used to show channel info even in bridge mode)
• https://192.168.100.1/voip_page/MtaStatus.php (does only load the information when accessed via index.php)

Checklist

• I have used Fallback Mode + Capture HTML, OR sanitized my files to remove PII
• I have searched my capture file for my WiFi SSID and password to verify they're not present
• I understand this may take time as it requires developing a custom parser
• I'm willing to test the parser once it's developed

[kwschulz]

Hi, thanks for the submission.

The diagnostics show the modem is responsive (ping and HTTP both succeed), but no channel data is being parsed. A couple of possibilities here:

1. The "Capture HTML" button wasn't pressed before downloading diagnostics - that step grabs the raw page content I need to see what the modem is returning.

2. The ISP firmware change you mentioned may have genuinely removed the channel data pages.

Could you try downloading diagnostics again with the capture step?

1. Go to Settings → Devices & Services → Cable Modem Monitor
2. Press "Capture HTML" and wait for the notification
3. Download diagnostics within 5 minutes

That'll show me exactly what the modem is returning. If there's data behind auth, I can work with that once v3.12's auth system lands. If the ISP truly removed it, at least we'll know for sure.

Just to note, this is a one-person project with a queue of requests (Discussion #88). Adding to the backlog for now.