I build automation systems and AI-powered tooling for enterprise IT teams. Currently at Resolve Systems in the Bay Area, where I work across platform product management, workflow engineering, and content architecture.
Languages & Scripting
Frameworks & APIs
Cloud & Identity
Data & Observability
ITSM & AI
Product & Delivery
Most of my day involves making complex IT processes run without human intervention designing workflows in Resolve, writing scripts that talk to APIs, and figuring out where AI can replace a decision tree.
Lately I've been deep into:
- AI-powered tooling with Claude API (resume screening, Jira epic breakdown, GenAI pipelines)
- Enterprise event-driven architecture (webhook relay, RabbitMQ fan-out, async Python)
- AIOps observability (Prometheus + Grafana, bottleneck detection, Slack alerting)
- Security audit automation (CyberArk, Azure Key Vault, AWS Secrets Manager)
| Project | What it does | Stack |
|---|---|---|
| webhook-relay-service | Async webhook relay — GitHub, PagerDuty, ServiceNow → Slack + PostgreSQL + RabbitMQ | Python · FastAPI · RabbitMQ |
| workflow-execution-tracer | AIOps observability — step tracing, bottleneck detection, Prometheus + Grafana | Python · FastAPI · Grafana |
| jira-epic-breakdown-agent | AI CLI — epic → user stories + sprint plan + Jira push via Claude API | Python · Claude · Jira REST |
| powershell-credential-vault-checker | Security audit — Azure Key Vault, CyberArk, AWS Secrets Manager, BeyondTrust | PowerShell · Pester |
| enterprise-incident-auto-router | AIOps — ML-based incident classifier + auto-router for ServiceNow | Python · scikit-learn |
My path into product came through engineering. I spent years building automation systems before moving into defining what gets built which means I can read a stack trace and write a user story in the same hour.
Before Resolve, I was a technical lead and automation engineer at Softenger India, leading delivery of enterprise automation workflows and platform integrations at scale.
MBA from CSU Chico (Enterprise Information Systems). B.E. in IT from Savitribai Phule Pune University.
📍 California, USA | 💼 LinkedIn