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Add pgr index #5

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fd4172d
Add pgr index
prasun-n Jul 2, 2024
cec4289
add Dashboard kpis
prasun-n Jul 2, 2024
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317 changes: 317 additions & 0 deletions egov-dss-dashboards/dashboard-analytics/MasterDashboardConfig.json
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Original file line number Diff line number Diff line change
Expand Up @@ -271,6 +271,323 @@
]
}
]
},
{
"name": "DSS_PGR_DASHBOARD",
"id": "pgr",
"isActive": "",
"style": "linear",
"visualizations": [
{
"row": 1,
"name": "DSS_SERVICE",
"vizArray": [
{
"id": 412,
"name": "DSS_OVERVIEW",
"dimensions": {
"height": 350,
"width": 5
},
"vizType": "metric-collection",
"label": "DSS_OVERVIEW",
"noUnit": true,
"isCollapsible": false,
"charts": [
{
"id": "totalComplaints",
"name": "DSS_PGR_TOTAL_COMPLAINTS",
"code": "",
"chartType": "metric",
"filter": "",
"headers": []
},
{
"id": "closedComplaints",
"name": "DSS_PGR_CLOSED_COMPLAINTS",
"code": "",
"chartType": "metric",
"filter": "",
"headers": []
},
{
"id": "slaAchieved",
"name": "DSS_SLA_ACHIEVED",
"code": "",
"chartType": "metric",
"filter": "",
"headers": []
},
{
"id": "completionRate",
"name": "DSS_PGR_COMPLETION_RATE",
"code": "",
"chartType": "metric",
"filter": "",
"headers": []
},
{
"id": "pgrAverageResolutionTime",
"name": "NATIONAL_DSS_PGR_AVERAGE_RESOLUTION_TIME",
"code": "",
"chartType": "metric",
"filter": "",
"headers": []
}
]
},
{
"id": 412,
"name": "DSS_TOTAL_CUMULATIVE_CLOSED_COMPLAINTS",
"dimensions": {
"height": 350,
"width": 7
},
"vizType": "chart",
"isCollapsible": false,
"label": "",
"charts": [
{
"id": "cumulativeClosedComplaints",
"name": "Monthly",
"code": "",
"chartType": "line",
"filter": "",
"headers": []
}
]
}
]
},
{
"row": 2,
"name": "DSS_SERVICE",
"vizArray": [
{
"id": 412,
"name": "DSS_TOTAL_COMPLAINTS_BY_SOURCE",
"dimensions": {
"height": 350,
"width": 7
},
"vizType": "chart",
"isCollapsible": false,
"label": "",
"charts": [
{
"id": "totalComplaintsbySource",
"name": "Monthly",
"code": "",
"chartType": "line",
"filter": "",
"headers": []
}
]
},
{
"id": 413,
"name": "DSS_TOTAL_COMPLAINTS_STATUS",
"dimensions": {
"height": 350,
"width": 7
},
"vizType": "chart",
"isCollapsible": false,
"label": "",
"charts": [
{
"id": "totalComplaintsbyStatus",
"name": "",
"code": "",
"chartType": "bar",
"filter": "",
"headers": []
}
]
}
]
},
{
"row": 3,
"name": "DSS_SERVICE",
"vizArray": [
{
"id": 421,
"name": "DSS_PGR_COMPLAINTS_BY_STATUS",
"dimensions": {
"height": 250,
"width": 7
},
"vizType": "chart",
"isCollapsible": false,
"label": "",
"charts": [
{
"id": "complaintsByStatus",
"name": "DSS_PGR_COMPLAINTS_BY_STATUS",
"code": "",
"chartType": "donut",
"filter": "",
"headers": []
}
]
},
{
"id": 423,
"name": "DSS_PGR_COMPLAINTS_BY_DEPARTMENT",
"dimensions": {
"height": 250,
"width": 7
},
"vizType": "chart",
"isCollapsible": false,
"charts": [
{
"id": "complaintsByDepartment",
"name": "DSS_PGR_COMPLAINTS_BY_DEPARTMENT",
"code": "",
"chartType": "donut",
"filter": "",
"headers": []
}
]
}
]
},
{
"row": 4,
"name": "DSS_SERVICE",
"vizArray": [
{
"id": 423,
"name": "DSS_PGR_COMPLAINTS_BY_CHANNEL",
"dimensions": {
"height": 250,
"width": 7
},
"vizType": "chart",
"isCollapsible": false,
"charts": [
{
"id": "complaintsByChannel",
"name": "DSS_PGR_COMPLAINTS_BY_CHANNEL",
"code": "",
"chartType": "donut",
"filter": "",
"headers": []
}
]
},
{
"id": 412,
"name": "DSS_EVENT_DURATION_GRAPH",
"dimensions": {
"height": 350,
"width": 7
},
"vizType": "chart",
"isCollapsible": false,
"label": "",
"charts": [
{
"id": "eventDurationGraph",
"name": "Monthly",
"code": "",
"chartType": "line",
"filter": "",
"headers": []
}
]
}
]
},

{
"row": 5,
"name": "DSS_SERVICE",
"vizArray": [
{
"id": 421,
"name": "DSS_PGR_CITIZENS",
"dimensions": {
"height": 250,
"width": 4
},
"vizType": "chart",
"isCollapsible": false,
"label": "",
"charts": [
{
"id": "pgrCitizenOnDateRange",
"name": "DSS_PGR_CITIZENS",
"code": "",
"chartType": "line",
"filter": "",
"headers": []
}
]
},
{
"id": 424,
"name": "DSS_PGR_TOP_COMPLAINTS",
"dimensions": {
"height": 250,
"width": 4
},
"vizType": "chart",
"isCollapsible": false,
"charts": [
{
"id": "topFiveComplaints",
"name": "DSS_PGR_TOP_COMPLAINTS",
"code": "",
"chartType": "horizontalBar",
"filter": "",
"headers": []
}
]
}
]
},
{
"row": 6,
"name": "DSS_SERVICE",
"vizArray": [
{
"id": 431,
"name": "DSS_PGR_STATUS_BY_TENANT",
"dimensions": {
"height": 350,
"width": 12
},
"vizType": "chart",
"label": "",
"noUnit": false,
"isCollapsible": true,
"charts": [
{
"id": "xpgrStatusByDDR",
"name": "DSS_PGR_STATUS_BY_TENANT",
"code": "",
"chartType": "table",
"filter": "",
"headers": [],
"tabName": "Boundary"
},
{
"id": "xpgrStatusByDept",
"name": "DSS_PGR_STATUS_BY_DEPARTMENT",
"code": "",
"chartType": "table",
"filter": "",
"headers": [],
"tabName": "Department"
}
]
}
]
}
]
}
]
}
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