v3.4.0 — Operator Bilingual Mode

What's New

Operator Bilingual Mode

Non-English operators can now run a global English-facing SDR without reading English.

How it works:

• Customer sends any language → Agent always replies in English
• After each reply → Agent silently sends Chinese translation via WhatsApp self-chat
• Operator reads Chinese in "Message to myself" — customers only see English
• Owner reports (Pipeline, approvals, notifications) stay in Chinese

No hardcoded numbers, no extra config. Works out of the box with selfChatMode: true.

Files Changed

• workspace/AGENTS.md — updated language strategy
• skills/sdr-humanizer/SKILL.md — bilingual language patterns
• SKILL.md — added Operator Bilingual Mode to key features

Full Changelog

See CHANGELOG.md