docs: add message statuses documentation#568
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FredShred7 wants to merge 2 commits intochatwoot:mainfrom
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docs: add message statuses documentation#568FredShred7 wants to merge 2 commits intochatwoot:mainfrom
FredShred7 wants to merge 2 commits intochatwoot:mainfrom
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…#430) Replace broken www.chatwoot.com/docs/contributing-guide/other/* URLs with correct developers.chatwoot.com/contributing-guide/* paths, and fix the email-channel/setup link to point to the current email channel docs page.
Adds a new page explaining the four outgoing message statuses (sent, delivered, read, failed), what each means, per-channel support, and an FAQ addressing common agent questions. Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
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Adds documentation explaining message statuses (sent, delivered, read, failed) and channel support for delivery/read indicators.
Includes:
Resolves #427