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WhatsApp (whatsapp)

WhatsApp is the world's most popular messaging platform. The WhatsApp Business Platform APIs enable businesses to communicate with customers at scale through text, media, templates, interactive messages, and commerce features.

URL: Visit APIs.json URL

Run: Capabilities Using Naftiko

Tags:

  • Business, Chat, Communications, Messaging, Meta

Timestamps

  • Created: 2024-01-15
  • Modified: 2026-04-17

APIs

4 APIs: WhatsApp Business Platform API, WhatsApp Business Management API, WhatsApp On-Premises API, WhatsApp Flows API.

See apis.yml for the complete inventory.

Features

Name Description
Cloud API Send and receive messages through Meta-hosted infrastructure.
Message Templates Pre-approved templates for proactive customer communication.
Interactive Messages Buttons, lists, product catalogs, and flows for engagement.
Media Messaging Images, videos, documents, audio, stickers, and location.
Webhooks Real-time notifications for messages, delivery, and events.
Business Management API Manage accounts, phone numbers, and messaging limits.
Flows Interactive multi-step forms and workflows in conversations.
Catalogs and Commerce Product catalogs and in-chat commerce experiences.
Encryption End-to-end encryption for all messages and media.
Multi-Agent Support Route conversations to multiple agents.

Use Cases

Name Description
Customer Support Real-time customer service through WhatsApp messaging.
Order Notifications Order confirmations, shipping updates, and delivery notifications.
Appointment Reminders Reminders and rescheduling via interactive messages.
Marketing Campaigns Promotional messages using approved templates.
Two-Factor Authentication OTP codes and verification messages.
Chatbot Integration Automated conversational bots for FAQs and self-service.
E-commerce Product catalogs, orders, and payment reminders.
Healthcare Communication Appointments, test results, and health tips.

Solutions

Name Description
WhatsApp Business Platform Cloud API and On-Premises API for businesses at scale.
WhatsApp Business App Free mobile app for small businesses.
WhatsApp Flows Interactive forms and workflows within conversations.

Artifacts

OpenAPI

3 OpenAPI specs in openapi/ covering Cloud API, Business Management, and Flows.

JSON Schema

35 standalone JSON Schema files in json-schema/.

JSON Structure

35 JSON Structure files in json-structure/.

JSON-LD

Examples

35 example JSON files in examples/.

Vocabulary

Rules

Maintainers

FN: Kin Lane

Email: kin@apievangelist.com

Releases

No releases published

Packages

 
 
 

Contributors