Freshchat is Freshworks' modern messaging and customer engagement platform that enables sales and support teams to converse with customers across web, mobile, WhatsApp, Facebook Messenger, Instagram, Apple Business Chat, and email. The Freshchat REST API provides programmatic access to agents, users, conversations, messages, channels, bots, and reports for building custom integrations and workflow automations. Authentication uses Bearer API tokens generated from the Freshchat admin console.
APIs.json: https://raw.githubusercontent.com/api-evangelist/freshchat/refs/heads/main/apis.yml
- Type: Index
- Customer Messaging
- Live Chat
- Customer Support
- Conversational Engagement
- Omnichannel Messaging
- Chatbots
- Freshworks
- Created: 2026-05-11
- Modified: 2026-05-30
REST API for managing agents, users, conversations, messages, channels, groups, roles, and reports in Freshchat. Each account has a unique base URL of the form https://.freshchat.com/v2/. Authentication uses Bearer API tokens generated by an admin in the Freshchat admin console.
- Human URL: https://developers.freshchat.com/api/
- Base URL:
https://api.freshchat.com/v2
- Messaging
- Conversations
- Agents
- Users
- Channels
- Bots
- Reports
- Documentation
- Developer Portal
- Web S D K
- Mobile S D K
- OpenAPI — OpenAPI Specification
- AsyncAPI — AsyncAPI Specification
- Webhooks
- Postman Collection — Postman Collection 2.1
- Open Collection — Open Collection 1.0
- GitHub Organization
- Website
- Documentation
- Developer Portal
- Pricing
- Sign Up
- Support
- L L Ms Txt
FN: Kin Lane Email: kin@apievangelist.com