Data & Product Analyst with a strong computer science foundation and hands-on experience in SQL, Python, and data visualization. I turn complex data into clear, actionable insights that drive informed decisions and business performance.
I combine analytical skills with strong people skills, including customer interaction, requirement gathering, and stakeholder collaboration. I excel at translating business problems into analytical questions and delivering insights that matter.
Experienced in building interactive dashboards, performing trend and exploratory analysis, and using data storytelling to communicate findings to technical and non-technical audiences.
Actively engaged in AI and emerging technologies, including volunteering as an AI Tester with the Project Management Institute (PMI) to help improve AI tool quality and usability.
My work spans analytics, product and web development, and business intelligence, with a focus on data-driven solutions for digital media and BI use cases.
👉 Explore my repositories to see how I use data, analytics, and AI to create real-world impact.
-P.G. Certificate in Project Management - Durham College, Ontario - 2024 -P.G. Certificate in Data Analytics for Business Decision - Durham College, Ontario - 2023
- Lovely Professional University - 2012-2016
Tech Stack (Collaboration & Implementation): -Python, SQL, R, JavaScript, PHP, React.js, Laravel, C++
Data & Analytics -Excel, Spreadsheet, Power BI / Tableau, Pandas, NumPy
AI & Testing -AI Testing, Model Output Validation, UAT, Gen AI, Image and Video Generation, Prompt Engineering
Product & Project Management -Jira, Miro, Microsoft Visio, MS Project, PRD/BRD, User Stories
Databases & Platforms: -MySQL, Git/GitHub, Notion
Manager In Training | Cellcom Communication (Bell Services), Canada | Jan 2024 – Present -Elicited and documented customer requirements for system enhancements and digital products. -Collaborated with cross-functional teams to assess processes, identify gaps, and propose solutions. -Identified pain points in the customer journey, supporting enhancements that increased efficiency and satisfaction -Provided insights that informed product positioning and improved adoption of digital/electronic services.
IT Business Manager/Analyst | Cross Section Interactive - 2021-2023 -Conducted requirement gathering and documented As-Is/To-Be processes. -Performed market research and data analysis to inform product decisions. -Created process flows and system diagrams in Visio for technical and non-technical stakeholders. -Coordinated testing, implementation, and end-to-end project lifecycle, ensuring solutions met business goals. -Collaborated with cross-functional teams to translate business needs into actionable insights.
Assistant Manager - E-Commerce B2B Marketplace | Indiamart - Business Portfolio Management - 2018-2021 -Successfully managed business portfolio of 150-160 Key accounts including client servicing and portfolio management -Generated business reports, Dashboards, visualizations, key metrics evaluation for senior executives for business descision making -Reduced customer churn by driving 85–90% month-over-month retention through data-informed follow-ups and customer engagement strategies.
-Developed a data-driven dashboard to monitor sales performance and identify improvement opportunities.
-Applied data analytics to uncover trends, KPIs, and actionable insights for business decision-making.
-Conducted requirement gathering and collaborated with stakeholders to define product features.
-Developed AI testing modules to validate language training and assessment tools for accuracy and reliability.
-Web & Mobile Data-Driven Applications
-Built mobile apps (education, quizzes, e-commerce) integrating analytics for user behavior and performance tracking.
-Developed web applications for service and employee management with data visualization dashboards.
-Delivered e-commerce solutions with analytics-enabled reporting and performance monitoring.
-Supported product launches through keyword research, social media planning, creative coordination, and campaign analytics (SEO, paid).
-Coordinated website maintenance and hosting, monitoring uptime and performance metrics.