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Retail Sales & Fulfillment Analysis

Project Background

A multinational brand similar to Amazon is a prominent retailer in the United States. This brand makes itself a preferred shopping destination by offering outstanding value, inspiration, innovation and an exceptional guest experience that no other retailer can deliver.

This particular business case focuses on the operations of this brand in Brazil and provides insightful information about 100,000 orders placed between 2016 and 2018. The dataset offers a comprehensive view of various dimensions including the order status, price, payment and freight performance, customer location, product attributes, and customer reviews.

Objective

Gain insights into this brand's operations in Brazil. Insights and recommendations are provided on the following key areas:

  • Order processing
  • Pricing strategies
  • Payment and shipping efficiency
  • Customer demographics
  • Product characteristics
  • Customer satisfaction levels

Data Structure and Initial Checks

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Executive Summary

Credits

Photo by Nathália Rosa on Unsplash

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Retail Sales & Fulfillment Analysis

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