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69 changes: 52 additions & 17 deletions fern/docs/introducing-promptless.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -19,17 +19,47 @@ Here's a quick summary of what Promptless 1.0 brings:

## How Promptless Works

Promptless integrates with GitHub, Slack, Linear, Jira, Zendesk, and your documentation platform. When you merge a PR, respond to a customer in Slack, or close a support ticket, Promptless analyzes the context and drafts relevant documentation updates. You review and publish what makes sense.

<Frame caption="Promptless automatically gathers context from your workflows and notifies you of new documentation suggestions" background="subtle">
<img src="https://promptless-customer-doc-assets.s3.amazonaws.com/docs-images/org_2lvkgU9erOFxYhtEVVC0ymPrPdF/promptless-research-workflow-d369591a.png" alt="Promptless workflow showing context gathering from GitHub, Jira, and Slack, followed by notification in Slack with new documentation suggestion" />
</Frame>

It reads your entire docs site to understand your style and structure. Every documentation update includes citations showing exactly where information came from—specific GitHub files, Slack threads, or support conversations. You can verify sources and understand the reasoning behind each change.

<Frame caption="Review documentation changes with citations showing the exact sources" background="subtle">
<img src="https://promptless-customer-doc-assets.s3.amazonaws.com/docs-images/org_2lvkgU9erOFxYhtEVVC0ymPrPdF/promptless-citation-feedback-c71d0384.png" alt="Promptless review interface showing documentation changes with inline citations linked to GitHub PRs" />
</Frame>
<AccordionGroup>
<Accordion title="1. Promptless Listens" defaultOpen={true}>
<Card
title="Connect Your Tools"
src="./assets/promptless_1_listen.png"
imagePosition="left"
>
Promptless integrates with GitHub, Slack, Linear, Jira, Zendesk, and your documentation platform. When you merge a PR, respond to a customer in Slack, or close a support ticket—Promptless is listening.
</Card>
</Accordion>

<Accordion title="2. Research & Draft">
<Card
title="Gather Context Automatically"
src="./assets/promptless_1_research.png"
imagePosition="left"
>
Promptless reviews relevant PRs, Jira tickets, Slack threads, and your existing docs to understand what changed and what needs updating. It drafts documentation suggestions and notifies you proactively.
</Card>
</Accordion>

<Accordion title="3. Review">
<Card
title="Review with Citations"
src="./assets/promptless_1_review.png"
imagePosition="left"
>
Every documentation change includes citations showing exactly where information came from. Review the reasoning, provide feedback, or edit in-line before publishing.
</Card>
</Accordion>

<Accordion title="4. Publish">
<Card
title="Deploy Anywhere"
src="./assets/promptless_1_publish.png"
imagePosition="left"
>
Open PRs to your docs repo or deploy directly to your docs provider—Mintlify, Fern, Readme, GitBook, Document360, and more. Complete end-to-end automation from code changes to published documentation.
</Card>
</Accordion>
</AccordionGroup>

## How Teams Use Promptless

Expand All @@ -39,16 +69,21 @@ Promptless removes the manual overhead of keeping docs current while preserving

**Amplitude** uses Promptless to help their tech writers keep up with documentation demands. Their technical writers were drowning in work, so they integrated Promptless to draft documentation for every feature release. Now engineers review the first draft of docs before sending them to customers, making the entire process faster and more collaborative.

**Vitess**, a CNCF graduated project, proves Promptless works in the open-source world. Since installing Promptless, 94% of their documentation updates have been drafted with Promptless—the tool has become essential to keeping their docs current as the project evolves.

<Frame caption="94% of Vitess documentation commits are drafted by Promptless" background="subtle">
<img src="https://promptless-customer-doc-assets.s3.amazonaws.com/docs-images/org_2lvkgU9erOFxYhtEVVC0ymPrPdF/vitess-commits-promptless-stats-f724acb7.png" alt="Vitess GitHub repository commits page showing Promptless-generated documentation updates" />
</Frame>

**Basis**, an AI agents platform for accounting ([ofbasis.com](https://ofbasis.com/)), uses Promptless for their entire knowledge base. Promptless processes all their meeting recordings and automatically updates customer pages, internal guides for their fast-growing team, and customer-facing documentation all at once.

**Fortune 500 companies** use Promptless to make technical writers more productive. Context is spread across Linear, Confluence, and Slack—Promptless automatically assembles the relevant information and drafts doc updates for every PR.

**Vitess**, a CNCF graduated project, proves Promptless works in the open-source world. Since installing Promptless, 94% of their documentation updates have been drafted with Promptless—the tool has become essential to keeping their docs current as the project evolves.

<Card
title="See Promptless in Action"
src="https://promptless-customer-doc-assets.s3.amazonaws.com/docs-images/org_2lvkgU9erOFxYhtEVVC0ymPrPdF/vitess-commits-promptless-stats-f724acb7.png"
imagePosition="left"
href="https://github.com/vitessio/website/commits/prod/content"
>
Vitess is a CNCF graduated project powering YouTube, Slack, and Square. Browse their [docs commit history](https://github.com/vitessio/website/commits/prod/content) to see Promptless drafting documentation updates in real-time.
</Card>

## What's Included in Promptless 1.0

**Voice Match:** Fine-tunes a custom model based on your existing documentation style, so AI-generated content sounds natural and matches your established tone.
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