Troubleshooting

Troubleshooting

My printer is not being discovered automatically

• If your printer is before the 5M series, automatic discovery won't work. Use the direct IP connection option, and it will be saved for future usage.
• If your printer is 5M series+, first make sure LAN-only mode has been properly enabled.
  After verifying, make sure your PC and printer are on the same network.
• Occasionally the printer will not respond to the scan, so simply re-scanning can cause your printer to appear.

ETA or filament usage is missing or incorrect

This can appear in a few ways, most common are the ETA showing the current time , or filament usage in grams being 0

• The file has been sliced with OrcaSlicer and lacks the correct (and correct ordering of) metadata.
  FlashForge printers only "broadcast" this information to the API for files sliced by Orca-FlashForge.
  Both slicers include the information, but in different formats, and FlashForge printers only look for/accept the format from Orca-FlashForge.
• Please download and set up this post-process script
• If you already have a script for MD5 generation, remove it and add -m to the end of this. It will generate both the MD5 hash and the corrected metadata.