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Update ServiceNow docs#3195

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Update ServiceNow docs#3195
wlthomson wants to merge 5 commits into
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wlthomson/update-snow-docs

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@wlthomson
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Updates ITSM docs to reflect features shipped in 2026.2:

  1. Variable-bound Standard Change Templates

The Standard Change Template Name field in ServiceNow now supports Octopus variable expressions (e.g. #{ServiceNow.StandardTemplate}), allowing users to configure dynamic templates which differ by environment or tenant.

  1. Tenant context in work notes/comments

ServiceNow work notes and JSM comments now include tenant name and tags for tenanted deployments.

@wlthomson wlthomson requested a review from hnrkndrssn June 3, 2026 03:38
@wlthomson wlthomson requested a review from a team June 3, 2026 03:44
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Pull request environment is available at https://stoctodocspr3195.z22.web.core.windows.net.

You can view the ephemeral environment status in Octopus Deploy.

This environment will be automatically deprovisioned when the pull request is closed, or after 7 days of inactivity.

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@hnrkndrssn hnrkndrssn left a comment

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Looks good to me 👍

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