Community Directory Chatbot

Advisory engagement scoping a bilingual (English / Persian) chatbot for an immigrant community in Toronto. Consulted through Dytomic by Mourad Elsheraey.

What this is

A concept and design engagement to build a Facebook Messenger bot that routes community members to local services: immigration law, banking, real estate, medical, education, automotive, and food.

Structure

brief/
  client-introduction.txt   Mourad's introduction and background sent to the client
  community-group.txt       Source community group reference

design/
  chatbot-flow.pdf          Full conversation flow and routing diagram
  chatbot-flow.xlsx         Flow logic in spreadsheet form

research/
  community-qa-samples.docx Real Q&A posts from the community group used to inform intent design

Stack considered

• Facebook Messenger API
• Bilingual intent tree (English / Persian)
• Rule-based routing with live chat fallback

Disclosure

This engagement was conducted through Dytomic, which retains all rights to the work, including disclosure, archiving, and publication. This repository is published in good faith as part of Dytomic's public archive.