Model

This page links and outlines the basic terminologies used throughout the domain model.

• [Contact Entity](Model Contact_Entity): An abstract object representing a communication endpoint. This is usually either a person or a function (such as Support).
• [Contact Method](Model Contact_Method): A mean for contacting an endpoint/Contact Entity, for instance a telephone number.
• [Organization](Model Organization): A general term that generalizes company and non-company. Defined as a container for n [Contact Entity] (Model Contact).
• Alice Server: The call and data handling server. (This project).
• Bob: The receptionist client. (See Bob project).