The conversation context included in inbox webhook payloads.
| Name | Type | Description | Notes |
|---|---|---|---|
| id | String | ||
| platformConversationId | String | ||
| participantId | String | [optional] | |
| participantName | String | [optional] | |
| participantUsername | String | [optional] | |
| participantPicture | String | [optional] | |
| status | StatusEnum | ||
| contactId | String | Zernio CRM Contact ID for the participant, when one exists. Resolved by joining `participantId` to the ContactChannel collection. Best-effort: omitted when no channel matches or `participantId` is absent. Lets integrators join any inbox webhook back to the CRM Contact without needing to look at the sender — which matters for outgoing and delivery-status events whose sender is the business. | [optional] |
| Name | Value |
|---|---|
| ACTIVE | "active" |
| ARCHIVED | "archived" |