why undefined method `domain=' for Freshdesk:Class

[jpwynn]

installed gem

Using ruby 2.2.7

The FIRST line of the same code provided fails, trying to set the domain?

It's not complaining about the domain (I used the real one), it's complaining there is no such method as domain.

 $ ruby -v
ruby 2.2.7p470 (2017-03-28 revision 58194) [x86_64-darwin16]

$ irb
> require "freshdesk"
 => true 

> Freshdesk.domain = "xyz"
NoMethodError: undefined method `domain=' for Freshdesk:Class
  from (irb):2
  from /Users/buzz/.rvm/rubies/ruby-2.2.7/bin/irb:11:in `<main>'

[carsonholoien]

Is there any update on this?

[Salomanuel]

What I did was to ditch this gem and use the rest-client gem
Freshdesk has some very useful examples that ultimately did the trick and greatly helped me achieving what I needed to do (a migration)
https://github.com/freshdesk/fresh-samples/tree/master/Ruby

[iraszl]

What I did was to ditch this gem and use the rest-client gem
Freshdesk has some very useful examples that ultimately did the trick and greatly helped me achieving what I needed to do (a migration)
https://github.com/freshdesk/fresh-samples/tree/master/Ruby

This worked great. Thanks for the tip.

In case somebody is struggling, be aware that the domain variable doesn't need to be the full domain including '.freshdesk.com' just the subdomain part.

[lelizondo23]

the problem is adding gem "freshdesk" to your gem file wont install this gem, the gem you're installing is this one : https://github.com/dvliman/freshdesk-api and when you do require "freshdesk" ruby confuses and loads the freshdesk first instead of "freshdesk-ruby".

FIX: you need to delete the freshdesk gem(freshdesk-0.2) from your ruby gems and delete the gem specification (freshdesk-0.2.gemspec)

Once you delete them now you can require "freshdesk" and you will load the correct gem!

[MaicolBen]

This gem 'freshdesk-ruby', require: 'freshdesk' solved it for me