The pilot is the proving ground for TapIn’s MVP.
It is designed to be low-cost, low-risk, and high-impact.
Building managers get a focused test of digital access, while TapIn gathers real feedback to refine the product.
- Validate compatibility with existing or recommended NFC access points.
- Test onboarding flows for tenants and managers.
- Measure tap-to-unlock reliability and fallback performance.
- Evaluate the admin dashboard experience.
- Stress-test security, uptime, and clarity of user experience.
| Site Type | Why it Works |
|---|---|
| Small apartment buildings (5–20 units) | Easy to manage, high need for simple access tools |
| Co-ops or community housing | Open to transparent, privacy-first tech |
| Co-working spaces | Flexible access needs, tech-forward audience |
| Student housing or campus buildings | Frequent turnover and guest pass needs |
- NFC-enabled entry points (or openness to install TapIn test hardware)
- Wi-Fi or LTE near access points
- A willing property manager to test the dashboard
- At least 3 to 5 tenants ready to try wallet-based access
- Onboarding support for property managers and tenants
- Admin dashboard for pass creation and revocation
- Apple Wallet and Google Wallet pass generation tools
- Optional NFC readers (plug-and-play units)
- Backup QR codes for offline access
- Clear printed or digital onboarding guides
- Privacy-first defaults and revocable access
| Week | Focus |
|---|---|
| 1 | Building setup and walkthrough |
| 2 | Tenant onboarding and wallet pass setup |
| 3 | Real-world testing and feedback collection |
| 4 | Iteration based on feedback and data |
- Percentage of access events completed via TapIn
- Time required to onboard a new tenant
- Bug reports or technical issues logged
- Admin dashboard task completion rate
- Manager and tenant satisfaction scores
- Suggestions and observed friction points
- All passes can be revoked instantly
- TapIn team available for real-time support
- Emergency contact card provided to pilot tenants
- Minimal data collected, only with user consent
Reach out to:
- Local property managers and rental operators
- Campus housing coordinators and co-ops
- Co-working space admins or building managers
Offer:
- Free TapIn access during the pilot
- Lifetime discount for early adopters
- Option to keep pilot hardware after testing
Prepare:
- Simple landing page for pilot signups
- Pitch deck or PDF one-pager
- Email and phone outreach script
- Patch bugs and implement key feedback
- Expand hardware compatibility
- Refine the dashboard UX
- Finalize features for open-source launch
- Publish a case study with outcomes and metrics