Invalid Credentials Error

[birdwing]

Describe the bug
Noticed the integration stopped working, when attempting to set it back up I get an "Invalid Credentials" error message.

To Reproduce
Steps to reproduce the behavior:

1. Click on configure.
2. Type in Phone number and Password.
3. Get Error Message.

I also attempted to delete and re-add the integration and still get "Invalid Credentials"

Additional context
After the "Invalid Credentials" error message first came up, I attempted to login to the Mint website, apparently my password was no longer correct. I reset my password, and attempted to login to the integration with the new, now working, password and still get the "Invalid Credentials" error.

I'm thinking Mint may have changed something on their end, I doubt the password issue was related to an account breach.

[ryanmac8]

I'll take a look and see if I can identify what might be causing that.

[frigidplatypus]

I am seeing the same issue.

[ddecamilla]

I ran into the same issue here

[kw4c]

Ditto

[starbuck93]

Is this a rate limiting error? I've noticed for the past few days / weeks / some time period, that I can't even hit the Mint Mobile app while I'm home, but it works fine from cell or away from my home IP address.

This is my sensor card for 30 days of data usage with a huge gap where the sensor didn't update, then finally did update, and now it's errored out again.

Home assistant log message

Logger: homeassistant.components.sensor
Source: custom_components/mintmobile/api.py:98
Integration: Sensor ([documentation](https://www.home-assistant.io/integrations/sensor), [issues](https://github.com/home-assistant/home-assistant/issues?q=is%3Aissue+is%3Aopen+label%3A%22integration%3A+sensor%22))
First occurred: 9:57:22 AM (1 occurrences)
Last logged: 9:57:22 AM

Error while setting up mintmobile platform for sensor
Traceback (most recent call last):
File "/usr/local/lib/python3.10/site-packages/requests/models.py", line 971, in json
  return complexjson.loads(self.text, **kwargs)
File "/usr/local/lib/python3.10/site-packages/simplejson/__init__.py", line 525, in loads
  return _default_decoder.decode(s)
File "/usr/local/lib/python3.10/site-packages/simplejson/decoder.py", line 372, in decode
  obj, end = self.raw_decode(s)
File "/usr/local/lib/python3.10/site-packages/simplejson/decoder.py", line 402, in raw_decode
  return self.scan_once(s, idx=_w(s, idx).end())
simplejson.errors.JSONDecodeError: Expecting value: line 1 column 1 (char 0)

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/entity_platform.py", line 281, in _async_setup_platform
  await asyncio.shield(task)
File "/config/custom_components/mintmobile/sensor.py", line 35, in async_setup_entry
  lines = await hass.async_add_executor_job(mm.lines)
File "/usr/local/lib/python3.10/concurrent/futures/thread.py", line 58, in run
  result = self.fn(*self.args, **self.kwargs)
File "/config/custom_components/mintmobile/api.py", line 148, in lines
  self.get_family_members()
File "/config/custom_components/mintmobile/api.py", line 98, in get_family_members
  response = r.json()
File "/usr/local/lib/python3.10/site-packages/requests/models.py", line 975, in json
  raise RequestsJSONDecodeError(e.msg, e.doc, e.pos)
requests.exceptions.JSONDecodeError: Expecting value: line 1 column 1 (char 0)

ninja edit: I just noticed #24, which is probably the same issue.

[ryanmac8]

@starbuck93 I believe so that is the issue as if the same credentials work in the app but not the integration, then their API is just being blocked by security devices. I'm in the process of re-writing the code to reduce the number of API calls and to add the ability to adjust the polling rate.

[BrianMcBrayer]

Just chiming in that it appears that my IP address is being blocked. I can login from my cellular network but not from the wifi that my Home assistant is on

[ddecamilla]

Just chiming in that it appears that my IP address is being blocked. I can login from my cellular network but not from the wifi that my Home assistant is on

Same here, my home ip got ban from mintmobile.com. I'll have to reach out to mint mobile customer service to unban it

[frigidplatypus]

My ip is banned as well. Has anyone had luck with customer support?

[ryanmac8]

Nope. Support is completely unaware of the IP banning that is going on and can't resolve the issue.

[ddecamilla]

My ip is banned as well. Has anyone had luck with customer support?

No luck, i ended up disabling the add-on in HACS for now and then renewing my external ip. This solved the ip ban issue with mint mobile, but not the possible authentication issue with the add-on.

[skyw33]

Maybe the code is polling the site too often? Is there any way to set this to update once per day instead of more often?
I.e. change const.py to this:
DEFAULT_SCAN_INTERVAL = 1440

[crmfyi]

I'm experiencing the error as well. I'm hoping the dev can find a way to make this integration work again.

[ejpenney]

I'm a new Mint Mobile customer, thought it would be cool to monitor my data usage and... Invalid credentials error. Bummer. I wonder how much of this has to do with the forthcoming ownership transitions?

Anyways, if there's any way I can help, please let me know!

[khammo01]

Invalid credentials error as a new user. IP Ban is not the issue. Giving up on this integration for now