From 53580b77bc2cc6bb24aee983d37fa33bb89e8b18 Mon Sep 17 00:00:00 2001 From: Dmitry Sergienko Date: Sat, 25 Nov 2023 00:20:24 +0200 Subject: [PATCH] treat EXITWITHTIMEOUT as ABANDON in stats --- qpanel/model.py | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/qpanel/model.py b/qpanel/model.py index d7a7042..b89e406 100644 --- a/qpanel/model.py +++ b/qpanel/model.py @@ -92,7 +92,7 @@ def queuelog_count_inbound(start_date, end_date, agent=None, queue=None): def queuelog_count_abandon(start_date, end_date, agent=None, queue=None): - events = ['ABANDON'] + events = ['ABANDON', 'EXITWITHTIMEOUT'] data = queuelog_event_by_range_and_types(start_date, end_date, events, agent, queue) return len(data) @@ -100,7 +100,7 @@ def queuelog_count_abandon(start_date, end_date, agent=None, queue=None): def queuelog_seconds_wait_abandon(start_date, end_date, agent=None, queue=None): - events = ['ABANDON'] + events = ['ABANDON', 'EXITWITHTIMEOUT'] seconds = 0 data = queuelog_event_by_range_and_types(start_date, end_date, events, agent, queue)