Command for allowing the Customer to Disconnect to an Agent

[ryancabansag]

hello, how to allow the customer to disconnect to the Agent and change the customer state to 0? I dont see any commands that will allow the customer to disconnect. Only the agent can disconnect the customer and if not disconnected the customer state will be stucked. The next time the user message the bot it will not answer because he/she was not disconnected by the agent.

[AnthoPakPak]

Hi, I have the same requirement. Did you try to implement it yourself or find any clue to implement this command ? Thanks in advance :)