Failed to tell the mysql system service to stop

[clayrisser]

I get the following error when trying to install swamp in a box.

### Initializing the SQL database

Error: Failed to tell the mysql system service to stop
Error (unexpected): "$RUNTIME"/sbin/swamp_init_empty_db --force

[clayrisser]

I am following these instructions.

https://platform.swampinabox.org/siab-latest-release/administrator_manual.pdf

[clayrisser]

First, I install everything. It completes successfully.

./repos/install-all.bash

### Installing MariaDB, PHP, and Other Dependencies

Checking for cp ... /usr/bin/cp
Checking for rpm ... /usr/bin/rpm
Checking for yum ... /usr/bin/yum
Checking OS support ... CentOS Linux 7
Running 'yum makecache' ...
Loaded plugins: fastestmirror, ovl
Determining fastest mirrors
 * base: centos.mirror.lstn.net
 * extras: centos.mirror.lstn.net
 * updates: centos.mirror.lstn.net
base                                                                                                                                        | 3.6 kB  00:00:00     
extras                                                                                                                                      | 2.9 kB  00:00:00     
updates                                                                                                                                     | 2.9 kB  00:00:00     
(1/10): extras/7/x86_64/filelists_db                                                                                                        | 207 kB  00:00:00     
(2/10): base/7/x86_64/group_gz                                                                                                              | 165 kB  00:00:00     
(3/10): extras/7/x86_64/primary_db                                                                                                          | 153 kB  00:00:00     
(4/10): updates/7/x86_64/filelists_db                                                                                                       | 2.1 MB  00:00:00     
(5/10): updates/7/x86_64/primary_db                                                                                                         | 2.8 MB  00:00:00     
(6/10): extras/7/x86_64/other_db                                                                                                            | 100 kB  00:00:00     
(7/10): updates/7/x86_64/other_db                                                                                                           | 243 kB  00:00:00     
(8/10): base/7/x86_64/filelists_db                                                                                                          | 7.3 MB  00:00:01     
(9/10): base/7/x86_64/other_db                                                                                                              | 2.6 MB  00:00:01     
(10/10): base/7/x86_64/primary_db                                                                                                           


etc . . .


Checking for libguestfs-tools-c ... libguestfs-tools-c-1.40.2-5.el7_7.2.x86_64
Checking for libvirt ... libvirt-4.5.0-23.el7_7.1.x86_64
Checking for mod_ssl ... mod_ssl-2.4.6-90.el7.centos.x86_64
Checking for ncompress ... ncompress-4.2.4.4-3.el7.x86_64
Checking for patch ... patch-2.7.1-12.el7_7.x86_64
Checking for perl ... perl-5.16.3-294.el7_6.x86_64
Checking for perl-parent ... perl-parent-0.225-244.el7.noarch
Checking for python34 ... python34-3.4.10-4.el7.x86_64
Checking for rubygems ... rubygems-2.0.14.1-36.el7.noarch
Checking for unzip ... unzip-6.0-20.el7.x86_64
Checking for zip ... zip-3.0-11.el7.x86_64

Finished installing other dependencies

Finished installing MariaDB, PHP, and other dependencies

[clayrisser]

Then, I run the installer and the get following error.

./bin/install_swampinabox.bash

### Starting the Main SWAMP-in-a-Box Install/Upgrade Script

Started:     2019-11-07 08:19:49 +0000
Version:     1.34.5 (build 456.sib)
Mode:        -install -distribution
User/group:  0/0 (root/root)
Umask:       0022
$HOSTNAME:   b6ff045fad77

RPMs directory: /swamp/swampinabox-1.34.5-installer/bin/../RPMS
Working directory: /swamp/swampinabox-1.34.5-installer

Checking for perl ... /usr/bin/perl

### Checking the Prerequisites for SWAMP-in-a-Box

Looking for system manufacturer ... /dev/mem: No such file or directory
Looking for system product name ... /dev/mem: No such file or directory
Checking for CPU virtualization extensions ... found vmx
Checking for the kvm kernel module ... loaded
Checking for the kvm_amd and kvm_intel kernel modules ... kvm_intel loaded
Looking for 4 cores ... found 8
Looking for 13312 MB physical RAM ... found 32061 MB
Looking for 3252 MB space free on '/' ... found 831633 MB
Looking for 22524 MB space free on '/swamp' ... found 831633 MB
Checking for basename ... /usr/bin/basename
Checking for cat ... /usr/bin/cat
Checking for cp ... /usr/bin/cp
Checking for dirname ... /usr/bin/dirname
Checking for head ... /usr/bin/head
Checking for ln ... /usr/bin/ln
Checking for lsmod ... /usr/sbin/lsmod
Checking for mktemp ... /usr/bin/mktemp
Checking for rm ... /usr/bin/rm
Checking for df ... /usr/bin/df
Checking for stty ... /usr/bin/stty
Checking for tail ... /usr/bin/tail
Checking for chgrp ... /usr/bin/chgrp
Checking for chmod ... /usr/bin/chmod
Checking for chown ... /usr/bin/chown
Checking for chsh ... /usr/bin/chsh
Checking for groupadd ... /usr/sbin/groupadd
Checking for groupmems ... /usr/sbin/groupmems
Checking for awk ... /usr/bin/awk
Checking for diff ... /usr/bin/diff
Checking for install ... /usr/bin/install
Checking for sed ... /usr/bin/sed
Checking for patch ... /usr/bin/patch
Checking for chkconfig ... /usr/sbin/chkconfig
Checking for service ... /usr/sbin/service
Checking for compress ... /usr/bin/compress
Checking for gunzip ... /usr/bin/gunzip
Checking for jar ... /usr/bin/jar
Checking for rpm ... /usr/bin/rpm
Checking for sha512sum ... /usr/bin/sha512sum
Checking for tar ... /usr/bin/tar
Checking for unzip ... /usr/bin/unzip
Checking for yum ... /usr/bin/yum
Checking for zip ... /usr/bin/zip
Checking for guestfish ... /usr/bin/guestfish
Checking for qemu-img ... /usr/bin/qemu-img
Checking for virsh ... /usr/bin/virsh
Checking for virt-copy-out ... /usr/bin/virt-copy-out
Checking for virt-make-fs ... /usr/bin/virt-make-fs
Checking for curl ... /usr/bin/curl
Checking for mysql ... /usr/bin/mysql
Checking for openssl ... /usr/bin/openssl
Checking for perl ... /usr/bin/perl
Checking for php ... /usr/bin/php

#####################################################################

SWAMP-in-a-Box version 1.34.5-456.sib appears to be installed.
Installing version 1.34.5 will *erase* existing data and configuration.

Are you sure you want to install version 1.34.5? [N/y] y

Finished checking the prerequisites for SWAMP-in-a-Box

#####################################################################

We are currently using the following for this host's DNS name:

    b6ff045fad77

This name must be accessible to users and have a properly configured
SSL certificate.

Use 'b6ff045fad77' as this host's DNS name? [N/y] y


#####################################################################

Enter the password to use for the database's 'root' user: 
Retype password: 
Enter the password to use for the database's web application user: 
Enter the password to use for the database's SWAMP services user: 
Enter the password to use for the SWAMP's administrator account: 

#####################################################################

### Stopping Services

Error (unexpected): "$(cd -- "$(dirname -- "${BASH_SOURCE[0]}")" && pwd)"/../sbin/swamp_manage_service "$@"
Error (unexpected): "$(cd -- "$(dirname -- "${BASH_SOURCE[0]}")" && pwd)"/../sbin/swamp_manage_service "$@"
Error (unexpected): "$(cd -- "$(dirname -- "${BASH_SOURCE[0]}")" && pwd)"/../sbin/swamp_manage_service "$@"
Error (unexpected): "$(cd -- "$(dirname -- "${BASH_SOURCE[0]}")" && pwd)"/../sbin/swamp_manage_service "$@"

### Setting Up This Host for SWAMP-in-a-Box

Found /etc/systemd/system/mysql.service
Enabling the mariadb system service
Enabling the httpd system service
Enabling the libvirtd system service
The mysql user's shell is /bin/bash
Found the swa-daemon user
Finished setting up this host for SWAMP-in-a-Box

### Installing SWAMP RPMs

Erasing: swamp-rt-java swamp-rt-perl swamp-web-server swampinabox-backend swamponabox-backend
Loaded plugins: fastestmirror, ovl
No Match for argument: swamp-rt-java
No Match for argument: swamponabox-backend
Resolving Dependencies
--> Running transaction check
---> Package swamp-rt-perl.noarch 0:1.34.5-456.sib will be erased
---> Package swamp-web-server.noarch 0:1.34.5-456.sib will be erased
---> Package swampinabox-backend.noarch 0:1.34.5-456.sib will be erased
--> Finished Dependency Resolution

Dependencies Resolved

================================================================================
 Package                  Arch        Version              Repository      Size
================================================================================
Removing:
 swamp-rt-perl            noarch      1.34.5-456.sib       installed      119 M
 swamp-web-server         noarch      1.34.5-456.sib       installed       86 M
 swampinabox-backend      noarch      1.34.5-456.sib       installed      2.0 G

Transaction Summary
================================================================================
Remove  3 Packages

Installed size: 2.2 G
Downloading packages:
Running transaction check
Running transaction test
Transaction test succeeded
Running transaction
Running RPM pre-uninstall script for swampinabox-backend (mode: uninstall)
Finished running pre-uninstall script
  Erasing    : swampinabox-backend-1.34.5-456.sib.noarch                    1/3 
warning: /opt/swamp/etc/swamp.conf saved as /opt/swamp/etc/swamp.conf.rpmsave
  Erasing    : swamp-rt-perl-1.34.5-456.sib.noarch                          2/3 
  Erasing    : swamp-web-server-1.34.5-456.sib.noarch                       3/3 
warning: /var/www/swamp-web-server/.env saved as /var/www/swamp-web-server/.env.rpmsave
warning: /var/www/html/config/config.json saved as /var/www/html/config/config.json.rpmsave
  Verifying  : swampinabox-backend-1.34.5-456.sib.noarch                    1/3 
  Verifying  : swamp-web-server-1.34.5-456.sib.noarch                       2/3 
  Verifying  : swamp-rt-perl-1.34.5-456.sib.noarch                          3/3 

Removed:
  swamp-rt-perl.noarch 0:1.34.5-456.sib                                         
  swamp-web-server.noarch 0:1.34.5-456.sib                                      
  swampinabox-backend.noarch 0:1.34.5-456.sib                                   

Complete!
Renaming /opt/swamp/etc/swamp.conf.rpmsave to /opt/swamp/etc/swamp.conf.rpmsave.20191107_082009
Renaming /var/www/html/swamp-web-server/.env.rpmsave to /var/www/html/swamp-web-server/.env.rpmsave.20191107_082009
Renaming /var/www/html/config/config.json.rpmsave to /var/www/html/config/config.json.rpmsave.20191107_082009
Installing: /swamp/swampinabox-1.34.5-installer/bin/../RPMS/swamp-rt-perl-1.34.5-456.sib.noarch.rpm /swamp/swampinabox-1.34.5-installer/bin/../RPMS/swampinabox-backend-1.34.5-456.sib.noarch.rpm /swamp/swampinabox-1.34.5-installer/bin/../RPMS/swamp-web-server-1.34.5-456.sib.noarch.rpm
Loaded plugins: fastestmirror, ovl
Examining /swamp/swampinabox-1.34.5-installer/bin/../RPMS/swamp-rt-perl-1.34.5-456.sib.noarch.rpm: swamp-rt-perl-1.34.5-456.sib.noarch
Marking /swamp/swampinabox-1.34.5-installer/bin/../RPMS/swamp-rt-perl-1.34.5-456.sib.noarch.rpm to be installed
Examining /swamp/swampinabox-1.34.5-installer/bin/../RPMS/swampinabox-backend-1.34.5-456.sib.noarch.rpm: swampinabox-backend-1.34.5-456.sib.noarch
Marking /swamp/swampinabox-1.34.5-installer/bin/../RPMS/swampinabox-backend-1.34.5-456.sib.noarch.rpm to be installed
Examining /swamp/swampinabox-1.34.5-installer/bin/../RPMS/swamp-web-server-1.34.5-456.sib.noarch.rpm: swamp-web-server-1.34.5-456.sib.noarch
Marking /swamp/swampinabox-1.34.5-installer/bin/../RPMS/swamp-web-server-1.34.5-456.sib.noarch.rpm to be installed
Resolving Dependencies
--> Running transaction check
---> Package swamp-rt-perl.noarch 0:1.34.5-456.sib will be installed
---> Package swamp-web-server.noarch 0:1.34.5-456.sib will be installed
---> Package swampinabox-backend.noarch 0:1.34.5-456.sib will be installed
--> Finished Dependency Resolution

Dependencies Resolved

================================================================================
 Package Arch   Version        Repository                                  Size
================================================================================
Installing:
 swamp-rt-perl
         noarch 1.34.5-456.sib /swamp-rt-perl-1.34.5-456.sib.noarch       119 M
 swamp-web-server
         noarch 1.34.5-456.sib /swamp-web-server-1.34.5-456.sib.noarch     86 M
 swampinabox-backend
         noarch 1.34.5-456.sib /swampinabox-backend-1.34.5-456.sib.noarch 2.0 G

Transaction Summary
================================================================================
Install  3 Packages

Total size: 2.2 G
Installed size: 2.2 G
Downloading packages:
Running transaction check
Running transaction test
Transaction test succeeded
Running transaction
Running RPM pre script for swamp-rt-perl (mode: install)
Finished running pre script
Installing the files for swamp-rt-perl (this will take some time)
  Installing : swamp-rt-perl-1.34.5-456.sib.noarch                          1/3 
Running RPM pre script for swampinabox-backend (mode: install)
Finished running pre script
Installing the files for swampinabox-backend (this will take some time)
  Installing : swampinabox-backend-1.34.5-456.sib.noarch                    2/3 
Running RPM post script for swampinabox-backend (mode: install)
post data
data install
post submit
submit install
post exec
exec install
Finished running post script
Running RPM pre script for swamp-web-server (mode: install)
Finished running pre script
Installing the files for swamp-web-server (this will take some time)
  Installing : swamp-web-server-1.34.5-456.sib.noarch                       3/3 
Running RPM post script for swamp-web-server (mode: install)
Finished running post script
  Verifying  : swampinabox-backend-1.34.5-456.sib.noarch                    1/3 
  Verifying  : swamp-web-server-1.34.5-456.sib.noarch                       2/3 
  Verifying  : swamp-rt-perl-1.34.5-456.sib.noarch                          3/3 

Installed:
  swamp-rt-perl.noarch 0:1.34.5-456.sib                                         
  swamp-web-server.noarch 0:1.34.5-456.sib                                      
  swampinabox-backend.noarch 0:1.34.5-456.sib                                   

Complete!
Creating /var/www/html/config/config.json
Setting viewer platform in /opt/swamp/etc/swamp.conf
Setting permissions on /opt/swamp/etc/swamp.conf
Setting permissions on /var/www/html/swamp-web-server/.env
Setting permissions on /var/www/html/config/config.json
Updating /var/www/html/swamp-web-server/.env for Laravel 5.5
Setting Laravel APP_ENV in /var/www/html/swamp-web-server/.env
Setting Laravel APP_KEY in /var/www/html/swamp-web-server/.env
Setting permissions on Laravel's working directories

Finished installing the RPMs

### Initializing the SQL database

Error: Failed to tell the mysql system service to stop
Error (unexpected): "$RUNTIME"/sbin/swamp_init_empty_db --force

Hi Jam, Thanks for contacting the SWAMP and including details about the error you received. We replied to your support ticket, so let us know if you did not receive our response via email.

[clayrisser]

I got it, thanks