Add a note to a ticket?

[michaelkr1]

Hi Team,

I recently found this module and was looking at the documentation trying to see if there's a way to add a note to an existing ticket?

I'm relatively new to the HaloITSM platform and was hoping there was a way to be able to add a note to a ticket with data created from an Azure Automation.

Is this something that's currently already mapped to a command?

[michaelkr1]

Update: Seems like the below works for anyone else who wants it

function Submit-HaloTicketNote {
    param (
        [Parameter(Position = 0)]
        [string]$Note
    )

    if (-not $Note) {
        Write-Warning "Note is empty. Provide a note as a string or use -Note."
        return
    }

    $Body = @(
        @{
            hiddenfromuser = $true
            who_agentid    = "1"
            outcome        = "Private Note"
            ticket_id      = $TicketID
            who            = "<NAME YOU WANT TO APPEAR ON TICKET>"
            note           = $Note
            who_type       = "1"
        }
    )

    $BodyJson = ConvertTo-Json $Body -Depth 3

    $params = @{
        Uri    = "https://<HALOURL>/api/actions"
        Method = "POST"
        Body   = $BodyJson
    }

    Invoke-HaloRequest -WebRequestParams $params
}