Mac OS metadata throws exception

[jh197033]

using all the examples on the website whether I hard code the individual .jpeg file or hard code the directory I still keep getting the same error:

mesaage: Image loading failed.
stack trace: at GroupDocs.Metadata.Formats.Image.ImageRootPackage.xlvkm45y4n3jd8yancakp2dhnzf6x6gju0017u0010u000fu0015u0002()
at GroupDocs.Metadata.Formats.Image.ImageRootPackage.pfq4rhh3tnxzrhuh6z5nyqfxm3nvff3ju0017u0010u000fu0015u0002()
at GroupDocs.Metadata.Common.RootMetadataPackage.u0002.u0002()
at u000eu0019u001a2.u0003.u0005() at u000eu0019u001a2.�u0002(u0002 u0002)
at u000eu0019u001a2.u000eu0019u001a2u0017u0010u000fu0015u0005u0002(u0002 u0002)
at GroupDocs.Metadata.Common.MetadataPackage.u0002(String u0002)
at GroupDocs.Metadata.Common.RootMetadataPackage.get_FileType()
at GroupDocs.Metadata.Metadata.get_FileFormat()

example code 1:
using (Stream stream = File.Open(file.FullName, FileMode.Open, FileAccess.ReadWrite))
using (Metadata metadata = new Metadata(stream))
{
if (metadata.FileFormat != FileFormat.Unknown)
{
IDocumentInfo info = metadata.GetDocumentInfo();
Console.WriteLine("File format: {0}", info.FileType.FileFormat);
Console.WriteLine("File extension: {0}", info.FileType.Extension);
Console.WriteLine("MIME Type: {0}", info.FileType.MimeType);
Console.WriteLine("Number of pages: {0}", info.PageCount);
Console.WriteLine("Document size: {0} bytes", info.Size);
Console.WriteLine("Is document encrypted: {0}", info.IsEncrypted);
}
}

example code 2:
using (Metadata metadata = new Metadata(file.FullName))
{
if (metadata.FileFormat != FileFormat.Unknown)
{
IDocumentInfo info = metadata.GetDocumentInfo();
Console.WriteLine("File format: {0}", info.FileType.FileFormat);
Console.WriteLine("File extension: {0}", info.FileType.Extension);
Console.WriteLine("MIME Type: {0}", info.FileType.MimeType);
Console.WriteLine("Number of pages: {0}", info.PageCount);
Console.WriteLine("Document size: {0} bytes", info.Size);
Console.WriteLine("Is document encrypted: {0}", info.IsEncrypted);
}
}

file.FullName = "/Users/username/ImageAndVideoSorter/abc123.jpeg"

What am I doing wrong?