| Field | Type | Required | Description | Example |
|---|---|---|---|---|
use_case |
Optional[str] | ➖ | Use case name | |
run_count |
Optional[int] | ➖ | Total number of runs for this use case over the specified time period. | |
trend |
Optional[float] | ➖ | Percentage change in runs compared to the previous equivalent time period. | |
top_departments |
Optional[str] | ➖ | Comma-separated list of the top departments using this use case. | |
top_agent_id |
Optional[str] | ➖ | ID of the most-used agent for this use case. | |
top_agent_name |
Optional[str] | ➖ | Name of the most-used agent for this use case. | |
top_agent_icon |
Optional[models.IconConfig] | ➖ | Defines how to render an icon | { "color": "#343CED", "key": "person_icon", "iconType": "GLYPH", "name": "user" } |
top_agent_is_deleted |
Optional[bool] | ➖ | Indicates whether the top agent has been deleted. |