diff --git a/e2e-chatbot-app-next/.env.example b/e2e-chatbot-app-next/.env.example
index 7dad22c9..7d25e3f9 100644
--- a/e2e-chatbot-app-next/.env.example
+++ b/e2e-chatbot-app-next/.env.example
@@ -60,3 +60,10 @@ DATABRICKS_SERVING_ENDPOINT=your-serving-endpoint
 # In production (Databricks Apps), this is injected automatically when the
 # experiment resource is configured in databricks.yml + app.yaml.
 # MLFLOW_EXPERIMENT_ID=/Users/your-email@company.com/chatbot-feedback-dev
+
+# ============================================
+# UI Configuration (Optional)
+# ============================================
+# Greeting / empty-state message shown in the chat UI before the first message.
+# Defaults to "What would you like to know?" when unset.
+# CHAT_GREETING=How can I help with your account today?
diff --git a/e2e-chatbot-app-next/client/src/components/greeting.tsx b/e2e-chatbot-app-next/client/src/components/greeting.tsx
index c1213bc0..d24f8c8a 100644
--- a/e2e-chatbot-app-next/client/src/components/greeting.tsx
+++ b/e2e-chatbot-app-next/client/src/components/greeting.tsx
@@ -1,6 +1,8 @@
 import { motion } from 'framer-motion';
+import { useAppConfig } from '@/contexts/AppConfigContext';
 
 export const Greeting = () => {
+  const { greeting } = useAppConfig();
   return (
     <div
       key="overview"
@@ -12,7 +14,7 @@ export const Greeting = () => {
         exit={{ opacity: 0, y: 10 }}
         className="font-semibold text-lg md:text-xl text-center"
       >
-        What would you like to know?
+        {greeting}
       </motion.div>
     </div>
   );
diff --git a/e2e-chatbot-app-next/client/src/contexts/AppConfigContext.tsx b/e2e-chatbot-app-next/client/src/contexts/AppConfigContext.tsx
index 00b818d4..a1a211df 100644
--- a/e2e-chatbot-app-next/client/src/contexts/AppConfigContext.tsx
+++ b/e2e-chatbot-app-next/client/src/contexts/AppConfigContext.tsx
@@ -2,11 +2,14 @@ import { createContext, useContext, type ReactNode } from 'react';
 import useSWR from 'swr';
 import { fetcher } from '@/lib/utils';
 
+export const DEFAULT_GREETING = 'What would you like to know?';
+
 interface ConfigResponse {
   features: {
     chatHistory: boolean;
     feedback: boolean;
   };
+  greeting?: string;
   obo?: {
     missingScopes: string[];
   };
@@ -18,6 +21,7 @@ interface AppConfigContextType {
   error: Error | undefined;
   chatHistoryEnabled: boolean;
   feedbackEnabled: boolean;
+  greeting: string;
   oboMissingScopes: string[];
 }
 
@@ -44,6 +48,7 @@ export function AppConfigProvider({ children }: { children: ReactNode }) {
     // Default to true until loaded to avoid breaking existing behavior
     chatHistoryEnabled: data?.features.chatHistory ?? true,
     feedbackEnabled: data?.features.feedback ?? false,
+    greeting: data?.greeting ?? DEFAULT_GREETING,
     oboMissingScopes: data?.obo?.missingScopes ?? [],
   };
 
diff --git a/e2e-chatbot-app-next/server/src/routes/config.ts b/e2e-chatbot-app-next/server/src/routes/config.ts
index 02c2279a..4d439e03 100644
--- a/e2e-chatbot-app-next/server/src/routes/config.ts
+++ b/e2e-chatbot-app-next/server/src/routes/config.ts
@@ -28,7 +28,9 @@ function getScopesFromToken(token: string): string[] {
 
 /**
  * GET /api/config - Get application configuration
- * Returns feature flags and OBO status based on environment configuration.
+ * Returns feature flags, the empty-state greeting, and OBO status based on
+ * environment configuration. The greeting comes from CHAT_GREETING (the client
+ * falls back to a default when unset).
  * If the user's OBO token is present, decodes it to check which required
  * scopes are missing — the banner only shows missing scopes.
  */
@@ -54,6 +56,7 @@ configRouter.get('/', async (req: Request, res: Response) => {
       chatHistory: isDatabaseAvailable(),
       feedback: !!process.env.MLFLOW_EXPERIMENT_ID,
     },
+    greeting: process.env.CHAT_GREETING || undefined,
     obo: {
       missingScopes,
     },
diff --git a/e2e-chatbot-app-next/tests/routes/config.test.ts b/e2e-chatbot-app-next/tests/routes/config.test.ts
index 9a354205..2cb2ea08 100644
--- a/e2e-chatbot-app-next/tests/routes/config.test.ts
+++ b/e2e-chatbot-app-next/tests/routes/config.test.ts
@@ -46,6 +46,17 @@ test.describe('/api/config', () => {
     expect(data1).toEqual(data2);
   });
 
+  test('GET /api/config omits greeting when CHAT_GREETING is unset', async ({
+    adaContext,
+  }) => {
+    // CHAT_GREETING is not set in the test environment, so the server omits the
+    // field and the client falls back to its default greeting.
+    const response = await adaContext.request.get('/api/config');
+    const data = await response.json();
+
+    expect(data.greeting).toBeUndefined();
+  });
+
   test('GET /api/config returns OBO info', async ({
     adaContext,
   }) => {