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Define the support details in SUPPORT.md #35

@michael-bowen-sc

Description

@michael-bowen-sc

**Is your feature request related to a problem?
No

Describe the solution you'd like
Define the support doc and reference from the README with the following,

  • Support SLA for issues and PRs (I.e. -“ issues will get a reply in 48 hours, PR reviews 72 hours”)
  • How to get in touch… GitHub only (issues for questions), or email, slack, discord….
  • any other relevant support details.

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