This guide will help you understand how to use the platform effectively to address workplace challenges through collective, quasi-anonymous problem-solving.
- Getting Started
- Navigation
- Creating Problems
- Solving Problems
- Evaluating Solutions
- Dashboard & Analytics
- Anonymity Settings
- Notifications
- API Integration
- Administrator Functions
- Troubleshooting
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Sign Up: Click the "Login" button on the homepage to create your account using Google OAuth.
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First Steps: After logging in:
- Complete your profile settings
- Set your preferred anonymity level
- Add your departments and expertise areas
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Dashboard: Your personalized landing page showing:
- Problems you've submitted
- Problems assigned for evaluation
- Your recent activity and notifications
- Statistics and platform metrics
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Problems: Browse all workplace problems
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Solutions: View and manage proposed solutions
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Evaluations: Access evaluation dashboard
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Profile: Manage your account settings
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Notifications: View alerts and manage preferences
The platform is designed for easy navigation with clear visual indicators for different states and actions.
- Access Problem Creation: Click "Create Problem" in the Problems section
- Basic Information: Provide:
- Title (max 200 characters): Clear, descriptive title
- Description (max 2000 words): Detailed problem description
- Initial Solutions: 1-3 proposed solutions
- Severity: Low, Medium, High, Critical
- Affected Departments: Select relevant teams
- Tags: Choose relevant categories
- Visibility: Choose your preferred anonymity level
- Be Specific: Vague problems are harder to solve effectively
- Provide Context: Include relevant background information
- Think Solutions: Offer comprehensive, actionable solutions
- Set Realistic Goals: Break down large problems into smaller, manageable ones
Problems and solutions are evaluated on multiple criteria:
- Problem Severity (1-5): How critical is the issue?
- Problem Impact (1-5): How many people are affected?
- Solution Feasibility (1-5): How realistic is the solution?
- Solution Creativity (1-5): How innovative is the approach?
- Solution Completeness (1-5): How well does the solution address the problem?
- Objective Feedback: Provide constructive, balanced evaluations
- Consider Multiple Perspectives: Look at problems from different angles
- Respect Anonymity: Evaluate based on content quality, not identity
- Follow Guidelines: Use the evaluation criteria consistently
Your dashboard shows:
- My Problems: Problems you've submitted
- Problems to Evaluate: Problems assigned for your evaluation
- My Solutions: Solutions you've proposed
- My Evaluations: Evaluations you've completed
- Recent Activity: Latest platform updates
- Statistics: Your contribution metrics
- Problems Created: Total problems you've initiated
- Solutions Proposed: Solutions you've contributed
- Evaluations Completed: Evaluations you've provided
- Votes Received: Upvotes on your solutions
- Identified (Default): Your real name and email visible to all users
- Semi-Anonymous: Pseudonym shown to regular users, real name visible to administrators
- Anonymous: Pseudonym shown to all users
- Access: Profile → Edit Profile
- Email Notifications: Control email frequency and types
- Visibility: Default anonymity level for new content
- Anonymity Decay: Content automatically becomes identified after 30 days
- Admin Override: Administrators can always see real identities
- Audit Logging: All anonymity changes are tracked
- Problem Created: New problems submitted for review
- Solution Added: New solutions to your problems
- Evaluation Received: Your work has been evaluated
- Problem Status Changed: Resolution progress updates
- Digest Emails: Daily/weekly summaries of platform activity
- View All: See your complete notification history
- Mark Read/Unread: Manage notification status
- Delete: Remove old or irrelevant notifications
- Email Preferences: Choose notification frequency and types
- API Base URL:
https://your-domain.com/api/v1 - Authentication: API key required for protected endpoints
- Rate Limiting: Be mindful of rate limits for high-traffic applications
- Problems:
/problems(GET all, GET specific) - Solutions:
/solutions(GET all, GET specific, POST new) - Evaluations:
/evaluations(GET all, GET specific) - Users:
/users(GET all, search, requires admin key) - Health:
/health(System status check)
- Custom Dashboards: Import data into your own analytics tools
- Automated Workflows: Trigger actions based on platform events
- Third-party Apps: Connect with Slack, Teams, or other tools
If you have administrator privileges, you can:
- User Management: View, edit, and manage user accounts
- Content Moderation: Review and moderate problems, solutions, and comments
- Platform Statistics: View comprehensive platform metrics and usage analytics
- System Configuration: Manage platform settings and preferences
- Audit Logs: Review system activity and changes
- Clear Browser Cache: Try clearing your browser cache and cookies
- Check OAuth Status: Ensure Google OAuth is properly configured
- Network Connectivity: Check your internet connection
- Slow Loading: Platform may be slow during high traffic periods
- Timeout Errors: Contact support if you encounter timeout errors
- Documentation: Refer to this guide and the API documentation
- Support Team: Reach out through the support channel
- Community Forums: Connect with other users to share experiences
| Feature | How to Use |
|---|---|
| Create Problem | Click "Create Problem" in Problems section |
| View Dashboard | Click "Dashboard" in main navigation |
| Notifications | Click bell icon in navigation bar |
| Admin Panel | Access via /admin (admin only) |
Thank you for being part of our problem-solving community!