Content - appeals instructions and header

[Joshua-Lakusta]

As a user i need clarity on how to approach subsequent application appeals on the same application

Acceptance Criteria

Appeal and form instructions

Ministry instructions

• Ministry view instructions

Instructions:

• Review all applicable information to adjudicate and record a decision for the form submission.
• Students may resubmit forms and any changes will overwrite the previous version.
  • Application appeals only: Any appeals not included in the current submission will overwrite previous versions and no longer affect the assessment.
• Where multiple items are present, all items must have a decision saved before a final decision can be submitted.
• Once all required decisions have been saved, click the submission button to complete the review.

Student Instructions

• Student Instructions

Instructions:

• Complete all sections of the form.
• If you are resubmitting a form, you must include all relevant details and supporting documents from your previous submission, as any information not included will be overwritten and lost.
  • For application appeals: Resubmitting will replace your previous submission. Any appeal items you do not include again will be removed from assessment.
• Before submitting, ensure you have:
  • Reviewed the criteria to confirm your eligibility.
  • Uploaded all required supporting documents.
• Incorrect information or missing documentation may result in delays, or your submission not being considered.

• As an institution user please show the student view of the forms

Appeals and forms header

• Attach the following header to the appeal and forms

• Layout of the header for application appeals
  Name: | Application number: | Form type: | Institution: | Study dates: | Type: | Form submission date:

• On mobile view please vertically stack

• Layout for form and other appeal
  Name: | Form type: | Form submission date:

• These headers will apply to the view for all user types (student, ministry, and institution)

• Follow the same approach as the application banner