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This repository was archived by the owner on Feb 27, 2026. It is now read-only.
This repository was archived by the owner on Feb 27, 2026. It is now read-only.

Make gathering support information easier #148

@chelma

Description

@chelma

Description

This task is to make it easier for users to gather the information necessary to debug issues they encounter. Currently, we have detailed logs in the manage_arkime.log file, but it does not tell us things like what version of the AWS AIO tool is being run. Ideally, we'd have a command users could execute to bundle the logs and other useful information into a single file that could be shared with the support team.

Acceptance Criteria

  • Determine which information is useful for support
  • Provide an easy way for users to bundle that information

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