diff --git a/Notifications/README.md b/Notifications/README.md
new file mode 100644
index 0000000..dfff3fc
--- /dev/null
+++ b/Notifications/README.md
@@ -0,0 +1,132 @@
+# HelloID Provisioning – Notification Templates
+
+This folder contains reusable MJML templates for notifications in HelloID Provisioning.
+
+The notifications are based on:
+- Standard HelloID notification templates
+- Practical experience from customer implementations
+- Deliberate scope to prevent email overload
+
+The templates are intended as a starting point. They can be imported into HelloID per customer and customized there, for example for recipients, filters, or subject.
+
+---
+
+## Structure
+
+Notifications are organized by provisioning event:
+
+```
+notifications/
+ create/
+ enable/
+ update/
+ disable/
+ pre-offboard/
+```
+
+Within each event there are one or more variants.
+Each variant has its own folder with:
+
+- `template_en.mjml`
+ The complete MJML template that can be imported directly into HelloID (English version).
+
+- `template_nl.mjml`
+ The complete MJML template that can be imported directly into HelloID (Dutch version).
+
+- `README.md`
+ Explanation of purpose, recipient, usage and important notes for the notification.
+
+The numbering (`01-`, `02-`, …) makes the sequence and relationships explicit and ensures that extensions can be added easily later.
+
+---
+
+## Notification Overview
+
+### Create
+Notifications sent when an account is created.
+
+- **[01-manager-account-details](create/01-manager-account-details)**
+ Informs the manager about the account details of a new employee (without password)
+
+- **[02-manager-account-password](create/02-manager-account-password)**
+ Sends the temporary password in a separate email to the manager (for security)
+
+- **[03-applicatiebeheer-nieuwe-medewerker](create/03-applicatiebeheer-nieuwe-medewerker)**
+ Notification to application management about new employee for manual access provisioning
+
+### Enable
+Notifications sent when an account is activated.
+
+- **[01-welkom-medewerker](enable/01-welkom-medewerker)**
+ Welcome email to new employee with instructions to set password via SSPR
+
+- **[02-welkom-medewerker-sspr](enable/02-welkom-medewerker-sspr)**
+ Extended variant with detailed SSPR instructions (helps reduce support questions)
+
+### Update
+Notifications for changes to existing accounts.
+
+- **[01-afdelingswijziging-applicatiebeheer](update/01-afdelingswijziging-applicatiebeheer)**
+ Notification to application management on department change for access management
+
+### Pre-offboard
+Notifications prior to employee exit.
+
+- **[01-reminder-uitdienst-manager](pre-offboard/01-reminder-uitdienst-manager)**
+ Reminds manager X days before end date of employee exit for timely handover
+
+### Disable
+Notifications when accounts are disabled.
+
+- **[01-uitdienst-applicatiebeheer](disable/01-uitdienst-applicatiebeheer)**
+ Informs application management of employee exit for manual account deactivation
+
+---
+
+## Usage
+
+### General
+
+Each notification has its own README with detailed instructions. The general steps are:
+
+1. Open **Notification Configuration** in HelloID Provisioning
+2. Click **Create New Notification**
+3. Fill in the basic fields (Name, Event, Target System)
+4. Import the `template_en.mjml` (English) or `template_nl.mjml` (Dutch) via the **Import MJML** icon (download icon)
+5. Replace the URL `https://customer.helloid.com` with your own HelloID portal URL if needed
+6. Configure recipient(s), subject and any filters
+7. Thoroughly test the notification before deploying to production
+
+**Note:** All templates are created for the **Microsoft Active Directory** target system. If using a different target system, the variables in the templates must be adjusted.
+
+### Configure From Address
+
+Voor het configureren van een custom 'from' adres, zie de [HelloID documentatie](https://docs.helloid.com/en/set-up-helloid.html#configure-a-custom--from--address-for-emails).
+
+### Variabelen
+
+Voor meer informatie over beschikbare variabelen in notificaties, zie de [Notifications variable reference](https://docs.helloid.com/en/provisioning/notifications--provisioning-/notifications-variable-reference--provisioning-.html).
+
+### Conditionele notificaties
+
+Voor het instellen van conditional notifications (filters), zie [Custom notification events](https://docs.helloid.com/en/provisioning/notifications--provisioning-/custom-notification-events--conditional-notifications-.html).
+
+---
+
+## Aandachtspunten
+
+- Alle templates zijn opgesteld in het **Nederlands**
+- Templates bevatten geen klant-specifieke informatie - deze moet je zelf invullen
+- Test notificaties altijd eerst met testaccounts voordat je ze in productie neemt
+- Overweeg CC/BCC voor escalaties of logging naar andere afdelingen
+
+### Pre-offboard configuratie
+
+Pre-offboard notificaties vereisen een speciale configuratie in HelloID:
+
+1. **Person Lifecycle inschakelen** - Pre-offboarding moet worden geconfigureerd in de person lifecycle settings
+2. **Aantal dagen instellen** - Bepaal hoeveel dagen vóór de einddatum de notificatie moet worden verstuurd
+3. **Timing overwegen** - Kies een periode die voldoende tijd geeft voor overdracht (aanbeveling: 7-14 dagen)
+
+Voor meer informatie, zie [Pre-offboarding notification event](https://docs.helloid.com/en/provisioning/notifications--provisioning-/notification-events--provisioning-.html#pre-offboarding-notification-event).
+
diff --git a/Notifications/create/01-manager-account-details/README.md b/Notifications/create/01-manager-account-details/README.md
new file mode 100644
index 0000000..5bbe51c
--- /dev/null
+++ b/Notifications/create/01-manager-account-details/README.md
@@ -0,0 +1,69 @@
+# Create Account – Employee Details to Manager
+
+## Description
+
+This notification informs the manager when a new account is created. The email contains the account details of the new employee (username, email, employee number, etc.), but **no password** for security reasons.
+
+The password is sent in a separate email (see `02-manager-account-password`).
+
+## Configuration
+
+### Event
+- **Create** - When an account is created
+
+### From
+- `no-reply@helloid.com` or a custom domain
+- See [Configure a custom 'from' address for emails](https://docs.helloid.com/en/set-up-helloid.html#configure-a-custom--from--address-for-emails) for more information
+
+### To
+- Primary manager
+- Variable: `{{ Manager.Accounts.MicrosoftActiveDirectory.mail || Manager.Email || "fallbackemailadres@domain.com" }}`
+- **Note:** Update `fallbackemailadres@domain.com` to a valid email address for your organization
+- For more information about variables, see [Notifications variable reference](https://docs.helloid.com/en/provisioning/notifications--provisioning-/notifications-variable-reference--provisioning-.html)
+
+### Subject
+- `New employee – {{person.displayName}}`
+
+### Filter (optional)
+- Filter on specific departments, employers, or other criteria via custom notification events
+- Example: Only for departments A, B, and C of the primary contract
+- See [Custom notification events](https://docs.helloid.com/en/provisioning/notifications--provisioning-/custom-notification-events--conditional-notifications-.html) for more information
+
+## Usage
+
+### Create Notification
+
+1. Open **Notification Configuration** in HelloID Provisioning
+2. Click **Create New Notification**
+3. Fill in the following fields:
+ - **Name**: Give the notification a recognizable name (e.g., "Create - Employee Details to Manager")
+ - **Event**: Select **Create**
+ - **Target System**: Select the primary target system (e.g., Active Directory)
+ - **Notification System**: Leave as **Email** (default)
+ - **Note:** This template is created for Microsoft Active Directory. If using a different target system, the variables in the template must be adjusted
+
+### Import Template
+
+4. Go to the **Message** tab
+5. Click the **Import MJML** icon (download icon) in the toolbar on the right
+6. Open one of the template files from this folder and copy the full content:
+ - [template_nl.mjml](template_nl.mjml) - Dutch version
+ - [template_en.mjml](template_en.mjml) - English version
+7. Paste the MJML code into the import screen
+8. Replace the URL `https://customer.helloid.com` in the code with your own HelloID portal URL if needed
+9. Click **Import**
+
+### Configure Settings
+
+10. Go to the **Configuration** tab
+11. Fill in the fields as described in the **Configuration** section above:
+ - **Subject**
+ - **From** (From address)
+ - **To** (Recipient)
+12. Configure CC and/or BCC if desired
+
+### Finalize
+
+13. Review the **Message** tab again and adjust the content if needed
+14. Optional filters can be set via [custom notification events](https://docs.helloid.com/en/provisioning/notifications--provisioning-/custom-notification-events--conditional-notifications-.html)
+15. Click **Save**
diff --git a/Notifications/create/01-manager-account-details/template_en.mjml b/Notifications/create/01-manager-account-details/template_en.mjml
new file mode 100644
index 0000000..e908039
--- /dev/null
+++ b/Notifications/create/01-manager-account-details/template_en.mjml
@@ -0,0 +1,59 @@
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+ New employee – {{person.displayName||"Unknown"}}
+
+
+
+
+
+
+
+
+ Dear {{person.primaryManager.displayName||"manager"}},
+
+
+ A new employee will start in your team on {{person.primaryContract.startDate}}: {{person.displayName}}.
+
+
+ Below are the details of the new employee including the username.
+ The password for the new employee will be sent in a separate email.
+
+
+ Username: {{data.samAccountName}}
+
+ Email address: {{data.mail||person.contact.business.email||"unknown"}}
+
+ Personnel number: {{person.externalId}}
+
+ Department: {{person.primaryContract.department||"unknown"}}
+
+ Position: {{person.primaryContract.title||"unknown"}}
+
+
+ Kind regards,
+
+ ICT Helpdesk
+
+
+
+
+
+
+ This is an automatically generated message.
+
+
+
+
+
\ No newline at end of file
diff --git a/Notifications/create/01-manager-account-details/template_nl.mjml b/Notifications/create/01-manager-account-details/template_nl.mjml
new file mode 100644
index 0000000..a1114de
--- /dev/null
+++ b/Notifications/create/01-manager-account-details/template_nl.mjml
@@ -0,0 +1,59 @@
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+ Nieuwe medewerker – {{person.displayName||"Onbekend"}}
+
+
+
+
+
+
+
+
+ Beste {{person.primaryManager.displayName||"leidinggevende"}},
+
+
+ Op {{person.primaryContract.startDate}} start een nieuwe medewerker in jouw team: {{person.displayName}}.
+
+
+ Onderstaand de gegevens van de nieuwe medewerker inclusief de gebruikersnaam.
+ In een losse mail zal het wachtwoord van de nieuwe medewerker verstuurd worden.
+
+
+ Gebruikersnaam: {{data.samAccountName}}
+
+ E-mailadres: {{data.mail||person.contact.business.email||"onbekend"}}
+
+ Personeelsnummer: {{person.externalId}}
+
+ Afdeling: {{person.primaryContract.department||"onbekend"}}
+
+ Functie: {{person.primaryContract.title||"onbekend"}}
+
+
+ Met vriendelijke groet,
+
+ ICT Servicedesk
+
+
+
+
+
+
+ Dit is een automatisch gegenereerd bericht.
+
+
+
+
+
\ No newline at end of file
diff --git a/Notifications/create/02-manager-account-password/README.md b/Notifications/create/02-manager-account-password/README.md
new file mode 100644
index 0000000..9ecd1d5
--- /dev/null
+++ b/Notifications/create/02-manager-account-password/README.md
@@ -0,0 +1,81 @@
+# Create Account – Password to Manager
+
+## Description
+
+This notification is sent to the manager as a follow-up to the first email (`01-manager-account-details`).
+
+For security reasons, the password is sent in a **separate email**. This email contains only:
+- The employee's name (for context)
+- The temporary password
+- A reminder to change the password on first login
+
+All other details are in the first email.
+
+## Configuration
+
+### Event
+- **Create** - When an account is created
+
+### From
+- `no-reply@helloid.com` or a custom domain
+- See [Configure a custom 'from' address for emails](https://docs.helloid.com/en/set-up-helloid.html#configure-a-custom--from--address-for-emails) for more information
+
+### To
+- Primary manager
+- Variable: `{{ Manager.Accounts.MicrosoftActiveDirectory.mail || Manager.Email || "fallbackemailadres@domain.com" }}`
+- **Note:** Update `fallbackemailadres@domain.com` to a valid email address for your organization
+- For more information about variables, see [Notifications variable reference](https://docs.helloid.com/en/provisioning/notifications--provisioning-/notifications-variable-reference--provisioning-.html)
+
+### Subject
+- `New employee – {{person.displayName}}`
+
+### Filter (optional)
+- Filter on data written to the account of the primary target system (e.g., AD)
+- Example: Only for departments A, B, and C
+- Note: These are primary contract data
+- **Use the same filter as with `01-manager-account-details`**
+
+## Usage
+
+### Create Notification
+
+1. Open **Notification Configuration** in HelloID Provisioning
+2. Click **Create New Notification**
+3. Fill in the following fields:
+ - **Name**: Give the notification a recognizable name (e.g., "Create - Password to Manager")
+ - **Event**: Select **Create**
+ - **Target System**: Select the primary target system (e.g., Active Directory)
+ - **Notification System**: Leave as **Email** (default)
+ - **Note:** This template is created for Microsoft Active Directory. If using a different target system, the variables in the template must be adjusted
+
+### Import Template
+
+4. Go to the **Message** tab
+5. Click the **Import MJML** icon (download icon) in the toolbar on the right
+6. Open one of the template files from this folder and copy the full content:
+ - [template_nl.mjml](template_nl.mjml) - Dutch version
+ - [template_en.mjml](template_en.mjml) - English version
+7. Paste the MJML code into the import screen
+8. Replace the URL `https://customer.helloid.com` in the code with your own HelloID portal URL if needed
+9. Click **Import**
+
+### Configure Settings
+
+10. Go to the **Configuration** tab
+11. Fill in the fields as described in the **Configuration** section above:
+ - **Subject**
+ - **From** (From address)
+ - **To** (Recipient)
+12. Configure CC and/or BCC if desired
+
+### Finalize
+
+13. Review the **Message** tab again and adjust the content if needed
+14. **Use the same filter** as with notification `01-manager-account-details`
+15. Click **Save**
+
+## Important Notes
+
+- This notification must **always be used together** with `01-manager-account-details`
+- Use **identical filters** for both notifications
+- The password is only available during the create event
diff --git a/Notifications/create/02-manager-account-password/template_en.mjml b/Notifications/create/02-manager-account-password/template_en.mjml
new file mode 100644
index 0000000..f5b8343
--- /dev/null
+++ b/Notifications/create/02-manager-account-password/template_en.mjml
@@ -0,0 +1,50 @@
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+ New employee – {{person.displayName||"Unknown"}}
+
+
+
+
+
+
+
+
+ Dear {{person.primaryManager.displayName||"manager"}},
+
+
+ Following the previous message about the new employee {{person.displayName}}, we are sending the temporary password in this email.
+
+
+ Temporary password: {{data.password}}
+
+
+ This password must be changed on first login.
+
+
+ Kind regards,
+
+ ICT Helpdesk
+
+
+
+
+
+
+ This is an automatically generated message.
+
+
+
+
+
\ No newline at end of file
diff --git a/Notifications/create/02-manager-account-password/template_nl.mjml b/Notifications/create/02-manager-account-password/template_nl.mjml
new file mode 100644
index 0000000..eebb341
--- /dev/null
+++ b/Notifications/create/02-manager-account-password/template_nl.mjml
@@ -0,0 +1,50 @@
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+ Nieuwe medewerker – {{person.displayName||"Onbekend"}}
+
+
+
+
+
+
+
+
+ Beste {{person.primaryManager.displayName||"leidinggevende"}},
+
+
+ In aanvulling op het eerdere bericht over de nieuwe medewerker {{person.displayName}}, sturen we in deze mail het tijdelijke wachtwoord.
+
+
+ Tijdelijk wachtwoord: {{data.password}}
+
+
+ Dit wachtwoord moet bij de eerste keer inloggen worden aangepast.
+
+
+ Met vriendelijke groet,
+
+ ICT Servicedesk
+
+
+
+
+
+
+ Dit is een automatisch gegenereerd bericht.
+
+
+
+
+
\ No newline at end of file
diff --git a/Notifications/create/03-applicatiebeheer-nieuwe-medewerker/README.md b/Notifications/create/03-applicatiebeheer-nieuwe-medewerker/README.md
new file mode 100644
index 0000000..27082d6
--- /dev/null
+++ b/Notifications/create/03-applicatiebeheer-nieuwe-medewerker/README.md
@@ -0,0 +1,74 @@
+# Create Account – Notification to Application Management
+
+## Description
+
+This notification is sent to application managers when a new account is created.
+
+The email informs managers that a new employee is starting and contains the relevant account details, so they can grant access to applications not managed via HelloID.
+
+## Configuration
+
+### Event
+- **Create** - When an account is created
+
+### From
+- `no-reply@helloid.com` or a custom domain
+- See [Configure a custom 'from' address for emails](https://docs.helloid.com/en/set-up-helloid.html#configure-a-custom--from--address-for-emails) for more information
+
+### To
+- Application management (fixed email address, e.g., `appmanagement@domain.com`)
+- **Note:** Update the email address to the correct one for your organization
+- For more information about variables, see [Notifications variable reference](https://docs.helloid.com/en/provisioning/notifications--provisioning-/notifications-variable-reference--provisioning-.html)
+
+### Subject
+- `New employee – {{person.displayName}}`
+
+### Filter (optional)
+- Filter on data written to the account of the primary target system (e.g., AD)
+- Example: Only for departments A, B, and C where specific applications are needed
+- Note: These are primary contract data
+
+## Usage
+
+### Create Notification
+
+1. Open **Notification Configuration** in HelloID Provisioning
+2. Click **Create New Notification**
+3. Fill in the following fields:
+ - **Name**: Give the notification a recognizable name (e.g., "Create - Application Management Notification")
+ - **Event**: Select **Create**
+ - **Target System**: Select the primary target system (e.g., Active Directory)
+ - **Notification System**: Leave as **Email** (default)
+ - **Note:** This template is created for Microsoft Active Directory. If using a different target system, the variables in the template must be adjusted
+
+### Import Template
+
+4. Go to the **Message** tab
+5. Click the **Import MJML** icon (download icon) in the toolbar on the right
+6. Open one of the template files from this folder and copy the full content:
+ - [template_nl.mjml](template_nl.mjml) - Dutch version
+ - [template_en.mjml](template_en.mjml) - English version
+7. Paste the MJML code into the import screen
+8. Replace the URL `https://customer.helloid.com` in the code with your own HelloID portal URL if needed
+9. Click **Import**
+
+### Configure Settings
+
+10. Go to the **Configuration** tab
+11. Fill in the fields as described in the **Configuration** section above:
+ - **Subject**
+ - **From** (From address)
+ - **To** (Recipient)
+12. Configure CC and/or BCC if desired
+
+### Finalize
+
+13. Review the **Message** tab again and adjust the content if needed
+14. Adjust the filter for departments that need specific applications (see **Filter** section above)
+15. Click **Save**
+
+## Important Notes
+
+- Use filters to notify only relevant departments
+- Consider separate notifications per application/system if needed
+- This email does not contain a password
\ No newline at end of file
diff --git a/Notifications/create/03-applicatiebeheer-nieuwe-medewerker/template_en.mjml b/Notifications/create/03-applicatiebeheer-nieuwe-medewerker/template_en.mjml
new file mode 100644
index 0000000..7817dad
--- /dev/null
+++ b/Notifications/create/03-applicatiebeheer-nieuwe-medewerker/template_en.mjml
@@ -0,0 +1,61 @@
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+ New employee – {{person.displayName||"Unknown"}}
+
+
+
+
+
+
+
+ Dear application manager,
+
+
+ Employee {{person.displayName}} will start on {{person.primaryContract.startDate}} in the position {{person.primaryContract.title||"unknown"}}.
+
+
+ Please ensure that this employee receives an account in the relevant application.
+
+
+ Username: {{data.samAccountName}}
+
+ Email address: {{data.mail||person.contact.business.email||"unknown"}}
+
+ Personnel number: {{person.externalId}}
+
+ Department: {{person.primaryContract.department||"unknown"}}
+
+ Position: {{person.primaryContract.title||"unknown"}}
+
+ Start date: {{person.primaryContract.startDate}}
+
+ End date: {{person.primaryContract.endDate||"undefined"}}
+
+
+ Kind regards,
+
+ ICT Helpdesk
+
+
+
+
+
+
+ This is an automatically generated message.
+
+
+
+
+
\ No newline at end of file
diff --git a/Notifications/create/03-applicatiebeheer-nieuwe-medewerker/template_nl.mjml b/Notifications/create/03-applicatiebeheer-nieuwe-medewerker/template_nl.mjml
new file mode 100644
index 0000000..c17406f
--- /dev/null
+++ b/Notifications/create/03-applicatiebeheer-nieuwe-medewerker/template_nl.mjml
@@ -0,0 +1,61 @@
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+ Nieuwe medewerker – {{person.displayName||"Onbekend"}}
+
+
+
+
+
+
+
+ Beste applicatiebeheerder,
+
+
+ Op {{person.primaryContract.startDate}} start medewerker {{person.displayName}} met functie {{person.primaryContract.title||"onbekend"}}.
+
+
+ Wil je ervoor zorgen dat deze medewerker een account krijgt in de betreffende applicatie?
+
+
+ Gebruikersnaam: {{data.samAccountName}}
+
+ E-mailadres: {{data.mail||person.contact.business.email||"onbekend"}}
+
+ Personeelsnummer: {{person.externalId}}
+
+ Afdeling: {{person.primaryContract.department||"onbekend"}}
+
+ Functie: {{person.primaryContract.title||"onbekend"}}
+
+ Startdatum: {{person.primaryContract.startDate}}
+
+ Einddatum: {{person.primaryContract.endDate||"onbepaald"}}
+
+
+ Met vriendelijke groet,
+
+ ICT Servicedesk
+
+
+
+
+
+
+ Dit is een automatisch gegenereerd bericht.
+
+
+
+
+
\ No newline at end of file
diff --git a/Notifications/disable/01-uitdienst-applicatiebeheer/README.md b/Notifications/disable/01-uitdienst-applicatiebeheer/README.md
new file mode 100644
index 0000000..1a40c79
--- /dev/null
+++ b/Notifications/disable/01-uitdienst-applicatiebeheer/README.md
@@ -0,0 +1,76 @@
+# Disable Account – Notification to Application Management
+
+## Description
+
+This notification is sent to application managers when an account is disabled because an employee is leaving.
+
+The email informs managers about the employee's departure and contains relevant account details and end date, so they can deactivate the account in applications not managed via HelloID.
+
+## Configuration
+
+### Event
+- **Disable** - When an account is disabled
+
+### From
+- `no-reply@helloid.com` or a custom domain
+- See [Configure a custom 'from' address for emails](https://docs.helloid.com/en/set-up-helloid.html#configure-a-custom--from--address-for-emails) for more information
+
+### To
+- Application management (fixed email address, e.g., `appmanagement@domain.com`)
+- **Note:** Update the email address to the correct one for your organization
+- For more information about variables, see [Notifications variable reference](https://docs.helloid.com/en/provisioning/notifications--provisioning-/notifications-variable-reference--provisioning-.html)
+
+### Subject
+- `Employee exit – {{person.displayName}}`
+- Or more specific: `Deactivate application X – {{person.displayName}}`
+
+### Filter (optional)
+- Filter on data written to the account of the primary target system (e.g., AD)
+- Example: Only for departments A, B, and C where specific applications are used
+- Note: These are primary contract data
+
+## Usage
+
+### Create Notification
+
+1. Open **Notification Configuration** in HelloID Provisioning
+2. Click **Create New Notification**
+3. Fill in the following fields:
+ - **Name**: Give the notification a recognizable name (e.g., "Disable - Employee Exit Application Management")
+ - **Event**: Select **Disable**
+ - **Target System**: Select the primary target system (e.g., Active Directory)
+ - **Notification System**: Leave as **Email** (default)
+ - **Note:** This template is created for Microsoft Active Directory. If using a different target system, the variables in the template must be adjusted
+
+### Import Template
+
+4. Go to the **Message** tab
+5. Click the **Import MJML** icon (download icon) in the toolbar on the right
+6. Open one of the template files from this folder and copy the full content:
+ - [template_nl.mjml](template_nl.mjml) - Dutch version
+ - [template_en.mjml](template_en.mjml) - English version
+7. Paste the MJML code into the import screen
+8. Replace the URL `https://customer.helloid.com` in the code with your own HelloID portal URL if needed
+9. Click **Import**
+
+### Configure Settings
+
+10. Go to the **Configuration** tab
+11. Fill in the fields as described in the **Configuration** section above:
+ - **Subject**
+ - **From** (From address)
+ - **To** (Recipient)
+12. Configure CC and/or BCC if desired
+
+### Finalize
+
+13. Review the **Message** tab again and adjust the content if needed
+14. Adjust the filter if needed for departments with specific applications (see **Filter** section above)
+15. Click **Save**
+
+## Important Notes
+
+- This email is sent on disable, which typically occurs on the last working day
+- Consider `pre-offboard` notifications for timely advance notice
+- Use filters to notify only relevant departments
+- The end date can be used for planning purposes
diff --git a/Notifications/disable/01-uitdienst-applicatiebeheer/template_en.mjml b/Notifications/disable/01-uitdienst-applicatiebeheer/template_en.mjml
new file mode 100644
index 0000000..f409627
--- /dev/null
+++ b/Notifications/disable/01-uitdienst-applicatiebeheer/template_en.mjml
@@ -0,0 +1,61 @@
+
+
+
+
+
+
+
+
+
+
+
+
+
+ Employee exit
+
+
+
+
+
+
+
+ Dear colleague,
+
+
+ This is an automated notification that an employee is leaving. Please use this information to deactivate the account in any applications you manage, where applicable.
+
+
+ The employment contract of {{person.displayName}} ends on {{person.primaryContract.endDate||"undefined"}}.
+
+
+ Employee details:
+
+ Username: {{data.samAccountName}}
+
+ Email address: {{data.mail||person.contact.business.email||"unknown"}}
+
+ Personnel number: {{person.externalId}}
+
+ Department: {{person.primaryContract.department||"unknown"}}
+
+ Position: {{person.primaryContract.title||"unknown"}}
+
+
+ Do you have any questions? Please feel free to contact the ICT Helpdesk.
+
+
+ Kind regards,
+
+ ICT Helpdesk
+
+
+
+
+
+
+ This is an automatically generated message.
+
+
+
+
+
\ No newline at end of file
diff --git a/Notifications/disable/01-uitdienst-applicatiebeheer/template_nl.mjml b/Notifications/disable/01-uitdienst-applicatiebeheer/template_nl.mjml
new file mode 100644
index 0000000..4aefd7e
--- /dev/null
+++ b/Notifications/disable/01-uitdienst-applicatiebeheer/template_nl.mjml
@@ -0,0 +1,61 @@
+
+
+
+
+
+
+
+
+
+
+
+
+
+ Medewerker uit dienst
+
+
+
+
+
+
+
+ Beste collega,
+
+
+ Dit is een geautomatiseerde melding dat een medewerker uit dienst gaat. Met deze gegevens kun je, indien van toepassing, het account deactiveren in de applicatie(s) die jij beheert.
+
+
+ Het contract van medewerker {{person.displayName}} eindigt op {{person.primaryContract.endDate||"onbepaald"}}.
+
+
+ Gegevens van de medewerker:
+
+ Gebruikersnaam: {{data.samAccountName}}
+
+ E-mailadres: {{data.mail||person.contact.business.email||"onbekend"}}
+
+ Personeelsnummer: {{person.externalId}}
+
+ Afdeling: {{person.primaryContract.department||"onbekend"}}
+
+ Functie: {{person.primaryContract.title||"onbekend"}}
+
+
+ Heb je vragen? Neem dan gerust contact op met de ICT Servicedesk.
+
+
+ Met vriendelijke groet,
+
+ ICT Servicedesk
+
+
+
+
+
+
+ Dit is een automatisch gegenereerd bericht.
+
+
+
+
+
\ No newline at end of file
diff --git a/Notifications/enable/01-welkom-medewerker/README.md b/Notifications/enable/01-welkom-medewerker/README.md
new file mode 100644
index 0000000..e2ff064
--- /dev/null
+++ b/Notifications/enable/01-welkom-medewerker/README.md
@@ -0,0 +1,77 @@
+# Enable Account – Welcome Message to New Employee
+
+## Description
+
+This notification is sent to the new employee when the account is activated (enabled).
+
+The email contains a welcome message with instructions for setting a password via Self Service Password Reset (SSPR). Instructions are broken down into clear steps with practical tips.
+
+**Note:** This variant is suitable for environments where employees can set their password themselves via SSPR with verification via mobile number.
+
+## Configuration
+
+### Event
+- **Enable** - When an account is activated
+
+### From
+- `no-reply@helloid.com` or a custom domain
+- See [Configure a custom 'from' address for emails](https://docs.helloid.com/en/set-up-helloid.html#configure-a-custom--from--address-for-emails) for more information
+
+### To
+- Business email of the new employee
+- Variable: `{{ data.mail }}`
+- For more information about variables, see [Notifications variable reference](https://docs.helloid.com/en/provisioning/notifications--provisioning-/notifications-variable-reference--provisioning-.html)
+
+### Subject
+- `Welcome to {{person.primaryContract.company}}`
+
+### Filter (optional)
+- Filter on data written to the account of the primary target system (e.g., AD)
+- Example: Filter on company name (AD field `Company`) to send a customized welcome message per company
+- Note: These are primary contract data
+
+## Usage
+
+### Create Notification
+
+1. Open **Notification Configuration** in HelloID Provisioning
+2. Click **Create New Notification**
+3. Fill in the following fields:
+ - **Name**: Give the notification a recognizable name (e.g., "Enable - Welcome Employee")
+ - **Event**: Select **Enable**
+ - **Target System**: Select the primary target system (e.g., Active Directory)
+ - **Notification System**: Leave as **Email** (default)
+ - **Note:** This template is created for Microsoft Active Directory. If using a different target system, the variables in the template must be adjusted
+
+### Import Template
+
+4. Go to the **Message** tab
+5. Click the **Import MJML** icon (download icon) in the toolbar on the right
+6. Open one of the template files from this folder and copy the full content:
+ - [template_nl.mjml](template_nl.mjml) - Dutch version
+ - [template_en.mjml](template_en.mjml) - English version
+7. Paste the MJML code into the import screen
+8. Replace the URL `https://customer.helloid.com` in the code with your own HelloID portal URL if needed
+9. Click **Import**
+
+### Configure Settings
+
+10. Go to the **Configuration** tab
+11. Fill in the fields as described in the **Configuration** section above:
+ - **Subject**
+ - **From** (From address)
+ - **To** (Recipient)
+12. Configure CC and/or BCC if desired (e.g., to the manager)
+
+### Finalize
+
+13. Review the **Message** tab again and adjust the content if needed
+14. Adjust the filter if needed per company or organizational unit (see **Filter** section above)
+15. Click **Save**
+
+## Important Notes
+
+- This email is intended for environments with SSPR
+- The employee must have a mobile number registered in the system
+- Consider variant `02-welkom-medewerker-sspr` for more detailed instructions
+- Adjust the instructions if a different password method is used
diff --git a/Notifications/enable/01-welkom-medewerker/template_en.mjml b/Notifications/enable/01-welkom-medewerker/template_en.mjml
new file mode 100644
index 0000000..9a71700
--- /dev/null
+++ b/Notifications/enable/01-welkom-medewerker/template_en.mjml
@@ -0,0 +1,50 @@
+
+
+
+
+
+
+
+
+
+
+
+
+
+ Welcome to {{person.primaryContract.company||"our organization"}}!
+
+
+
+
+
+
+
+
+
+ Dear {{person.name.nickName||"employee"}},
+
+ Welcome to {{person.primaryContract.company||"our organization"}}!
+
+ Your account is now active. You have received your login credentials
+ and a temporary password from your manager. You can use these to log in to our systems.
+
+ This email contains some practical tips to help you get started:
+
+ [CUSTOMIZE: Add your onboarding information here]
+
Kind regards,
+
+ ICT Helpdesk
+
+
+
+
+
+
+
+ This is an automatically generated message.
+
+
+
+
+
+
\ No newline at end of file
diff --git a/Notifications/enable/01-welkom-medewerker/template_nl.mjml b/Notifications/enable/01-welkom-medewerker/template_nl.mjml
new file mode 100644
index 0000000..33d907e
--- /dev/null
+++ b/Notifications/enable/01-welkom-medewerker/template_nl.mjml
@@ -0,0 +1,50 @@
+
+
+
+
+
+
+
+
+
+
+
+
+
+ Welkom bij {{person.primaryContract.company||"onze organisatie"}}!
+
+
+
+
+
+
+
+
+
+ Beste {{person.name.nickName||"medewerker"}},
+
+ Van harte welkom bij {{person.primaryContract.company||"onze organisatie"}}!
+
+ Je account is inmiddels actief. Van je leidinggevende heb je je inloggegevens
+ en een tijdelijk wachtwoord ontvangen. Hiermee kun je inloggen op onze systemen.
+
+ In deze e-mail vind je enkele praktische tips om goed van start te gaan:
+
+ [AANPASSEN: Voeg hier uw onboardinginformatie in]
+
Met vriendelijke groet,
+
+ ICT Servicedesk
+
+
+
+
+
+
+
+ Dit is een automatisch gegenereerd bericht.
+
+
+
+
+
+
\ No newline at end of file
diff --git a/Notifications/enable/02-welkom-medewerker-sspr/README.md b/Notifications/enable/02-welkom-medewerker-sspr/README.md
new file mode 100644
index 0000000..936f617
--- /dev/null
+++ b/Notifications/enable/02-welkom-medewerker-sspr/README.md
@@ -0,0 +1,83 @@
+# Enable Account – Welcome Message SSPR (Extended)
+
+## Description
+
+This notification is an extended variant of `01-welkom-medewerker` and is sent to the new employee when the account is activated.
+
+The email contains:
+- Welcome message
+- Detailed step-by-step SSPR instructions
+- Explicit explanation of mobile number verification
+- Practical tips for first login
+
+**Difference from variant 01:** This version explicitly explains how mobile number verification works, helping to reduce support questions.
+
+## Configuration
+
+### Event
+- **Enable** - When an account is activated
+
+### From
+- `no-reply@helloid.com` or a custom domain
+- See [Configure a custom 'from' address for emails](https://docs.helloid.com/en/set-up-helloid.html#configure-a-custom--from--address-for-emails) for more information
+
+### To
+- Personal email of the new employee
+- Variable: `{{ Person.Contact.Personal.Email || "fallbackemailadres@domain.com" }}`
+- **Note:** Update `fallbackemailadres@domain.com` to the correct helpdesk email address for your organization
+- The email goes to the personal address so the employee has access before the first working day
+- For more information about variables, see [Notifications variable reference](https://docs.helloid.com/en/provisioning/notifications--provisioning-/notifications-variable-reference--provisioning-.html)
+
+### Subject
+- `Welcome to {{person.primaryContract.company}}`
+
+### Filter (optional)
+- Filter on data written to the account of the primary target system (e.g., AD)
+- Example: Filter on company name (AD field `Company`) to send a customized welcome message per company
+- Note: These are primary contract data
+
+## Usage
+
+### Create Notification
+
+1. Open **Notification Configuration** in HelloID Provisioning
+2. Click **Create New Notification**
+3. Fill in the following fields:
+ - **Name**: Give the notification a recognizable name (e.g., "Enable - Welcome Employee SSPR")
+ - **Event**: Select **Enable**
+ - **Target System**: Select the primary target system (e.g., Active Directory)
+ - **Notification System**: Leave as **Email** (default)
+ - **Note:** This template is created for Microsoft Active Directory. If using a different target system, the variables in the template must be adjusted
+
+### Import Template
+
+4. Go to the **Message** tab
+5. Click the **Import MJML** icon (download icon) in the toolbar on the right
+6. Open one of the template files from this folder and copy the full content:
+ - [template_nl.mjml](template_nl.mjml) - Dutch version
+ - [template_en.mjml](template_en.mjml) - English version
+7. Paste the MJML code into the import screen
+8. Replace the URL `https://customer.helloid.com` in the code with your own HelloID portal URL if needed
+9. Click **Import**
+
+### Configure Settings
+
+10. Go to the **Configuration** tab
+11. Fill in the fields as described in the **Configuration** section above:
+ - **Subject**
+ - **From** (From address)
+ - **To** (Recipient)
+12. Configure CC and/or BCC if desired
+
+### Finalize
+
+13. Review the **Message** tab again and adjust the content if needed
+14. Adjust the filter if needed per company (see **Filter** section above)
+15. Click **Save**
+
+## Important Notes
+
+- Suitable for less technically-inclined employees
+- Helps reduce support questions about SSPR
+- The employee must have a mobile number registered in the system
+- More detailed instructions make the email longer
diff --git a/Notifications/enable/02-welkom-medewerker-sspr/template_en.mjml b/Notifications/enable/02-welkom-medewerker-sspr/template_en.mjml
new file mode 100644
index 0000000..f09877d
--- /dev/null
+++ b/Notifications/enable/02-welkom-medewerker-sspr/template_en.mjml
@@ -0,0 +1,69 @@
+
+
+
+
+
+
+
+
+
+
+
+
+
+ Welcome to {{person.primaryContract.company||"our organization"}}
+
+
+
+
+
+
+
+ Dear {{person.name.nickName||person.name.givenname||"employee"}},
+
+
+ Welcome to {{person.primaryContract.company||"our organization"}}.
+
+
+ Your account is now active. To log in, you must first set your own password. You can do this through the Microsoft password reset page.
+
+
+ Go to: https://passwordreset.microsoftonline.com
+
+
+ Click on 'Forgot password' and enter your username.
+
+
+ You will then see part of your mobile number on the screen. Enter your full mobile number here to confirm it is your number.
+
+
+ You will then receive an SMS with a verification code. Use this code to set a new password.
+
+
+ Once you have done this, you can log in to our systems with your username and new password.
+
+
+ Here are some practical tips to help you get started:
+
+
+ [CUSTOMIZE: Add your onboarding information here]
+
+
+ Having trouble setting your password or have questions? Please feel free to contact the ICT Helpdesk.
+
+
+ Kind regards,
+
+ ICT Helpdesk
+
+
+
+
+
+
+ This is an automatically generated message.
+
+
+
+
+
\ No newline at end of file
diff --git a/Notifications/enable/02-welkom-medewerker-sspr/template_nl.mjml b/Notifications/enable/02-welkom-medewerker-sspr/template_nl.mjml
new file mode 100644
index 0000000..eaa3f86
--- /dev/null
+++ b/Notifications/enable/02-welkom-medewerker-sspr/template_nl.mjml
@@ -0,0 +1,69 @@
+
+
+
+
+
+
+
+
+
+
+
+
+
+ Welkom bij {{person.primaryContract.company||"onze organisatie"}}
+
+
+
+
+
+
+
+ Beste {{person.name.nickName||person.name.givenname||"medewerker"}},
+
+
+ Van harte welkom bij {{person.primaryContract.company||"onze organisatie"}}.
+
+
+ Je account is inmiddels actief. Om te kunnen inloggen moet je eerst zelf een wachtwoord instellen. Dit doe je via de Microsoft-pagina voor wachtwoordherstel.
+
+
+ Ga naar: https://passwordreset.microsoftonline.com
+
+
+ Klik op 'Wachtwoord vergeten' en vul je gebruikersnaam in.
+
+
+ Daarna zie je een deel van je mobiele nummer op het scherm. Vul hier je volledige mobiele nummer in om te bevestigen dat dit jouw nummer is.
+
+
+ Vervolgens ontvang je een sms met een controlecode. Met deze code kun je een nieuw wachtwoord instellen.
+
+
+ Nadat je dit hebt gedaan, kun je inloggen op onze systemen met je gebruikersnaam en het nieuwe wachtwoord.
+
+
+ Hier zijn nog enkele praktische tips om goed van start te gaan:
+
+
+ [AANPASSEN: Voeg hier uw onboardinginformatie in]
+
+
+ Lukt het instellen van je wachtwoord niet of heb je vragen? Neem dan gerust contact op met de ICT Servicedesk.
+
+
+ Met vriendelijke groet,
+
+ ICT Servicedesk
+
+
+
+
+
+
+ Dit is een automatisch gegenereerd bericht.
+
+
+
+
+
\ No newline at end of file
diff --git a/Notifications/pre-offboard/01-reminder-uitdienst-manager/README.md b/Notifications/pre-offboard/01-reminder-uitdienst-manager/README.md
new file mode 100644
index 0000000..b22dc15
--- /dev/null
+++ b/Notifications/pre-offboard/01-reminder-uitdienst-manager/README.md
@@ -0,0 +1,98 @@
+# Pre-offboard – Employee Exit Reminder to Manager
+
+## Description
+
+This notification is sent to the manager before an employee's end date (pre-offboarding).
+
+The email reminds the manager that an employee's employment contract will end soon and advises completing work tasks, handover, and arrangements in a timely manner.
+
+**Note:** This notification requires pre-offboarding configuration in HelloID (number of days before end date).
+
+## Configuration
+
+### Event
+- **Pre-offboard** - X days before the end date (configurable in HelloID)
+
+### From
+- `no-reply@helloid.com` or a custom domain
+- See [Configure a custom 'from' address for emails](https://docs.helloid.com/en/set-up-helloid.html#configure-a-custom--from--address-for-emails) for more information
+
+### To
+- Primary manager
+- Variable: `{{ Manager.Accounts.MicrosoftActiveDirectory.mail || Manager.Email || "fallbackemailadres@domain.com" }}`
+- **Note:** Update `fallbackemailadres@domain.com` to a valid email address for your organization
+- For more information about variables, see [Notifications variable reference](https://docs.helloid.com/en/provisioning/notifications--provisioning-/notifications-variable-reference--provisioning-.html)
+
+### Subject
+- `Employee exit reminder – {{person.displayName}}`
+- Or: `Upcoming departure – {{person.displayName}}`
+
+### Filter (optional)
+- Filter on data written to the account of the primary target system (e.g., AD)
+- Example: Only for specific departments or companies
+- Note: These are primary contract data
+
+### Pre-offboard Timing
+- Configure in HelloID how many days before the end date this notification should be sent
+- Recommendation: 7-14 days before end date
+
+## Usage
+
+### Create Notification
+
+1. Ensure pre-offboarding is configured in HelloID (number of days before end date)
+2. Open **Notification Configuration** in HelloID Provisioning
+3. Click **Create New Notification**
+4. Fill in the following fields:
+ - **Name**: Give the notification a recognizable name (e.g., "Pre-offboard - Manager Reminder")
+ - **Event**: Select **Pre-offboard**
+ - **Target System**: Select the primary target system (e.g., Active Directory)
+ - **Notification System**: Leave as **Email** (default)
+ - **Note:** This template is created for Microsoft Active Directory. If using a different target system, the variables in the template must be adjusted
+
+### Import Template
+
+5. Go to the **Message** tab
+6. Click the **Import MJML** icon (download icon) in the toolbar on the right
+7. Open one of the template files from this folder and copy the full content:
+ - [template_nl.mjml](template_nl.mjml) - Dutch version
+ - [template_en.mjml](template_en.mjml) - English version
+8. Paste the MJML code into the import screen
+9. Replace the URL `https://customer.helloid.com` in the code with your own HelloID portal URL if needed
+10. Click **Import**
+
+### Configure Settings
+
+11. Go to the **Configuration** tab
+12. Fill in the fields as described in the **Configuration** section above:
+ - **Subject**
+ - **From** (From address)
+ - **To** (Recipient)
+13. Configure CC and/or BCC if desired (e.g., to HR or P&O)
+
+### Finalize
+
+14. Review the **Message** tab again and adjust the content if needed
+15. Configure optional filters (see **Filter** section above)
+16. Click **Save**
+17. Test the notification with a test account with an end date in the future
+
+## Important Notes
+
+### Pre-offboard Configuration
+
+Pre-offboard notifications require special configuration in HelloID:
+
+1. **Enable Person Lifecycle** - Pre-offboarding must be configured in the person lifecycle settings of HelloID
+2. **Set Number of Days** - Configure how many days before the end date the notification should be sent
+3. **Consider Timing** - Choose a period that gives enough time for handover and completion of work
+ - Recommendation: 7-14 days before end date
+ - Too early: manager might forget
+ - Too late: not enough time for proper handover
+
+For more information on configuring pre-offboarding, see [Pre-offboarding notification event](https://docs.helloid.com/en/provisioning/notifications--provisioning-/notification-events--provisioning-.html#pre-offboarding-notification-event).
+
+### Other Important Notes
+
+- Consider CC to HR or P&O for administrative handling
+- This email is informational; further handling follows HR procedures
diff --git a/Notifications/pre-offboard/01-reminder-uitdienst-manager/template_en.mjml b/Notifications/pre-offboard/01-reminder-uitdienst-manager/template_en.mjml
new file mode 100644
index 0000000..b11f0f3
--- /dev/null
+++ b/Notifications/pre-offboard/01-reminder-uitdienst-manager/template_en.mjml
@@ -0,0 +1,51 @@
+
+
+
+
+
+
+
+
+
+
+
+
+
+ Employee exit reminder
+
+
+
+
+
+
+
+ Dear {{person.primaryManager.displayName||"manager"}},
+
+
+ This is a reminder that the employment contract of {{person.displayName}} will end soon.
+
+
+ End date of employment: {{person.primaryContract.endDate||"undefined"}}
+
+
+ We recommend completing any pending work, handover, and arrangements before this date.
+
+
+ This message is for information purposes only. Further handling of the exit process will proceed through the usual HR procedures.
+
+
+ Kind regards,
+
+ ICT Helpdesk
+
+
+
+
+
+
+ This is an automatically generated message.
+
+
+
+
+
\ No newline at end of file
diff --git a/Notifications/pre-offboard/01-reminder-uitdienst-manager/template_nl.mjml b/Notifications/pre-offboard/01-reminder-uitdienst-manager/template_nl.mjml
new file mode 100644
index 0000000..3717c1e
--- /dev/null
+++ b/Notifications/pre-offboard/01-reminder-uitdienst-manager/template_nl.mjml
@@ -0,0 +1,51 @@
+
+
+
+
+
+
+
+
+
+
+
+
+
+ Herinnering uitdienst medewerker
+
+
+
+
+
+
+
+ Beste {{person.primaryManager.displayName||"leidinggevende"}},
+
+
+ Dit is een herinnering dat het dienstverband van {{person.displayName}} binnenkort eindigt.
+
+
+ Einddatum dienstverband: {{person.primaryContract.endDate||"onbepaald"}}
+
+
+ We adviseren om vóór deze datum eventuele werkzaamheden, overdracht en afspraken af te ronden.
+
+
+ Dit bericht is ter informatie. De verdere afhandeling van het uitdienstproces verloopt via de gebruikelijke HR-procedures.
+
+
+ Met vriendelijke groet,
+
+ ICT Servicedesk
+
+
+
+
+
+
+ Dit is een automatisch gegenereerd bericht.
+
+
+
+
+
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diff --git a/Notifications/update/01-afdelingswijziging-applicatiebeheer/README.md b/Notifications/update/01-afdelingswijziging-applicatiebeheer/README.md
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+# Update Account – Department Change to Application Management
+
+## Description
+
+This notification is sent to application managers when an employee changes departments.
+
+The email informs managers that an employee may need access to an application they manage, so they can check and set up access if needed.
+
+## Configuration
+
+### Event
+- **Update** - When account details are changed
+
+### From
+- `no-reply@helloid.com` or a custom domain
+- See [Configure a custom 'from' address for emails](https://docs.helloid.com/en/set-up-helloid.html#configure-a-custom--from--address-for-emails) for more information
+
+### To
+- Application management (fixed email address, e.g., `appmanagement@domain.com`)
+- **Note:** Update the email address to the correct one for your organization
+- For more information about variables, see [Notifications variable reference](https://docs.helloid.com/en/provisioning/notifications--provisioning-/notifications-variable-reference--provisioning-.html)
+
+### Subject
+- `Activate application X` (adjust to specific application)
+- Or more general: `Account update for employee`
+
+### Filter (required)
+- **Filtering on the new department** is essential for this notification
+- Example: Only when someone gets the primary department X
+- Note: Filtering can be done on data from the primary target system (e.g., AD)
+- These are primary contract data
+
+## Usage
+
+### Create Notification
+
+1. Open **Notification Configuration** in HelloID Provisioning
+2. Click **Create New Notification**
+3. Fill in the following fields:
+ - **Name**: Give the notification a recognizable name (e.g., "Update - Department Change Application Management")
+ - **Event**: Select **Update**
+ - **Target System**: Select the primary target system (e.g., Active Directory)
+ - **Notification System**: Leave as **Email** (default)
+ - **Note:** This template is created for Microsoft Active Directory. If using a different target system, the variables in the template must be adjusted
+
+### Import Template
+
+4. Go to the **Message** tab
+5. Click the **Import MJML** icon (download icon) in the toolbar on the right
+6. Open one of the template files from this folder and copy the full content:
+ - [template_nl.mjml](template_nl.mjml) - Dutch version
+ - [template_en.mjml](template_en.mjml) - English version
+7. Paste the MJML code into the import screen
+8. Replace the URL `https://customer.helloid.com` in the code with your own HelloID portal URL if needed
+9. Click **Import**
+
+### Configure Settings
+
+10. Go to the **Configuration** tab
+11. Fill in the fields as described in the **Configuration** section above:
+ - **Subject** (adjust to the specific application)
+ - **From** (From address)
+ - **To** (Recipient)
+12. Configure CC and/or BCC if desired
+
+### Finalize
+
+13. Review the **Message** tab again and adjust the content if needed
+14. **Required:** Configure a filter on the specific department(s) (see **Filter** section above)
+15. Click **Save**
+16. Test the notification by moving a test account to the filtered department
+
+## Important Notes
+
+- **Filter is essential** - without a filter, this email will be sent on every update
+- Consider separate notifications per department/application
+- Adjust the subject so it's clear which application this is for
+- This notification triggers on changes, not on new accounts
diff --git a/Notifications/update/01-afdelingswijziging-applicatiebeheer/template_en.mjml b/Notifications/update/01-afdelingswijziging-applicatiebeheer/template_en.mjml
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+
+
+
+
+
+
+
+
+
+
+
+
+
+ Account update for employee
+
+
+
+
+
+
+
+ Dear colleague,
+
+
+ Employee {{person.displayName}} has changed departments and may require access to an application that you manage.
+
+
+ Employee details:
+
+ Username: {{data.samAccountName}}
+
+ Email address: {{data.mail||person.contact.business.email||"unknown"}}
+
+ Personnel number: {{person.externalId}}
+
+ Department: {{person.primaryContract.department||"unknown"}}
+
+ Position: {{person.primaryContract.title||"unknown"}}
+
+
+ Could you please check if this employee needs access to your application and set it up if necessary?
+
+
+ Kind regards,
+
+ ICT Helpdesk
+
+
+
+
+
+
+ This is an automatically generated message.
+
+
+
+
+
\ No newline at end of file
diff --git a/Notifications/update/01-afdelingswijziging-applicatiebeheer/template_nl.mjml b/Notifications/update/01-afdelingswijziging-applicatiebeheer/template_nl.mjml
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+
+
+
+
+
+
+
+
+
+
+
+
+
+ Accountwijziging medewerker
+
+
+
+
+
+
+
+ Beste collega,
+
+
+ Medewerker {{person.displayName}} is van afdeling gewijzigd en heeft mogelijk toegang nodig tot een applicatie die door jou wordt beheerd.
+
+
+ Gegevens van de medewerker:
+
+ Gebruikersnaam: {{data.samAccountName}}
+
+ E-mailadres: {{data.mail||person.contact.business.email||"onbekend"}}
+
+ Personeelsnummer: {{person.externalId}}
+
+ Afdeling: {{person.primaryContract.department||"onbekend"}}
+
+ Functie: {{person.primaryContract.title||"onbekend"}}
+
+
+ Wil je controleren of deze medewerker toegang nodig heeft tot de bijbehorende applicatie en dit indien nodig inrichten?
+
+
+ Met vriendelijke groet,
+
+ ICT Servicedesk
+
+
+
+
+
+
+ Dit is een automatisch gegenereerd bericht.
+
+
+
+
+
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