JIRA App returns all tickets instead of specific ticket (e.g., SNT-14)

[jenilv-icpl]

When sending a request to the JIRA app to fetch a specific ticket (SNT-14), the app returns the entire dataset (~6500 rows), rather than filtering and returning only the requested ticket.

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Request Data Sent:

{
    "skip_workflow": true,
    "action": "get_ticket",
    "fields": [
        {"key": "ticket", "value": "SNT-14"}
    ],
    "app": "jira",
    "category": "cases"
}

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Expected Behavior:

Only the JIRA ticket SNT-14 should be returned in the response.

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Actual Behavior:

The response includes the full dataset of tickets, which is inefficient and not aligned with the request.

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Additional Notes:

• Response contains "success": false, though HTTP status is 200.
• Likely issue with how the get_ticket action handles the fields filter.
• Needs investigation on how filtering is applied server-side for specific ticket retrieval.