diff --git a/content/consultingv2/ai-powered-phone-system.json b/content/consultingv2/ai-powered-phone-system.json index f602f05b06..e44ff2cfcf 100644 --- a/content/consultingv2/ai-powered-phone-system.json +++ b/content/consultingv2/ai-powered-phone-system.json @@ -203,8 +203,8 @@ "guid": "h3ueb", "altText": "Lorem Ipsum", "icon": "BiLogoMicrosoft", - "heading": "Power Platform", - "description": "Build apps, automate workflows, and analyse data, all without heavy coding.", + "heading": "Azure OpenAI Service", + "description": "Build intelligent voice and chat experiences powered by GPT-4 - the engine behind SSW's AI phone system.", "embeddedButton": { "buttonText": "Read More", "buttonLink": "https://www.ssw.com.au/consulting/power-platform" @@ -214,8 +214,8 @@ "guid": "v93zjp", "altText": "Lorem Ipsum", "icon": "BiCommentCheck", - "heading": "Zendesk", - "description": "Streamline support by centralising all communication channels into one hub.", + "heading": "Azure AI Speech", + "description": "Real-time speech-to-text and text-to-speech at enterprise scale - the voice layer of every AI phone interaction.", "embeddedButton": { "buttonText": "Read More", "buttonLink": "https://www.ssw.com.au/consulting/zendesk" @@ -225,8 +225,8 @@ "guid": "fm6ndo", "altText": "Lorem Ipsum", "icon": "BiCloudUpload", - "heading": "Intune", - "description": "A cloud-based unified management solution for mobile devices and operating systems. ", + "heading": "Microsoft Copilot", + "description": "Bring AI-assisted intelligence into your workflows, so every call outcome feeds directly into your team's tools.", "embeddedButton": { "buttonText": "Read More", "buttonLink": "https://www.ssw.com.au/consulting/intune" @@ -236,8 +236,8 @@ "guid": "gylswt8", "altText": "Lorem Ipsum", "icon": "BiFingerprint", - "heading": "Azure Entra ID", - "description": "Secure identity and access management that keeps your people and apps connected.", + "heading": "Power Automate", + "description": "Automate the actions triggered by AI phone calls - from CRM updates to ticket creation and follow-up emails.", "embeddedButton": { "buttonText": "Read More", "buttonLink": "https://www.ssw.com.au/rules/managing-microsoft-entra-id/" @@ -247,8 +247,8 @@ "guid": "e7umlf", "altText": "", "icon": "BiUserVoice", - "heading": "Service Desk", - "description": "Centralised support that resolves issues fast and keeps your operations running smoothly.", + "heading": "Azure Communication Services", + "description": "The cloud telephony backbone for routing, recording, and managing AI-powered calls at scale.", "embeddedButton": { "buttonText": "Read More", "buttonLink": "https://www.ssw.com.au/consulting/service-desk"