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This repository was archived by the owner on May 2, 2020. It is now read-only.
Background: My staff team is rewarded based on how many tickets they are completing. I am utilizing linux shell scripting and a very sensitive script to pull this information out of server logs. With recent additions to the server, I am no longer able to use this (nor fix this.) I'd like a feature added that logs how many, per week, each mod is claiming and completing.
Basic:
When closing a claimed ticket, have a plugins/MonsterTickets/Mods/locknlol.txt track how many tickets he has completed on a 7 day basis. Starting on X day specified or how ever you wish. An example:
More Advanced:
Same concept, but MySQL support to integrate into an online web stat tracking page.
This will allow my staffing team to be evaluated regularly, which will provide them a reason to continue to give excellent service. In addition it will allow my staffing team to find dead weight and release them from the staff project.
Thanks,
Locknlol, Lead Server Administrator, MooseValley.net
Background: My staff team is rewarded based on how many tickets they are completing. I am utilizing linux shell scripting and a very sensitive script to pull this information out of server logs. With recent additions to the server, I am no longer able to use this (nor fix this.) I'd like a feature added that logs how many, per week, each mod is claiming and completing.
Basic:
When closing a claimed ticket, have a plugins/MonsterTickets/Mods/locknlol.txt track how many tickets he has completed on a 7 day basis. Starting on X day specified or how ever you wish. An example:
locknlol.txt
7-23-2012 - Present: 16 Tickets
7-15-2012 - 7-23-2012: 42 Tickets
7-8-2012 - 7-15-2012: 32 Tickets
More Advanced:
Same concept, but MySQL support to integrate into an online web stat tracking page.
This will allow my staffing team to be evaluated regularly, which will provide them a reason to continue to give excellent service. In addition it will allow my staffing team to find dead weight and release them from the staff project.
Thanks,