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[mnasimjb66]

‏> Subject: OFFICIAL COMPLAINT: Lack of Financial Transparency and Institutional Unresponsiveness – Mohammad Nasim Jabarkhail (SEVIS: N0036997951)
‏> Dear Sir/Madam,
‏> I am writing to file an official complaint against Mission College (Santa Clara, California) regarding a critical lack of financial transparency, failure to disclose account credits, and unresponsiveness from their International Student Services (IIS) and Business Office.
‏> Complainant Information:
‏> * Full Name: Mohammad Nasim Jabarkhail
‏> * Student ID: G08338034
‏> * SEVIS ID: N0036997951
‏> * Email: tiktoknaseem3@gmail.com
‏> Description of the Issue:
‏> I am an international student whose student visa to the United States was recently refused. Consequently, I am unable to attend Mission College.
‏> Prior to my visa interview, a third-party representative allegedly made significant financial payments (including tuition deposits/fees) directly to Mission College on my behalf to secure my enrollment and Form I-20. This representative has since disappeared and severed communication.
‏> For an extended period, I have made repeated attempts to contact the Mission College International Office and Business Office via email and phone. My objective is simple: to request an official ledger or statement of my student account to verify exactly how much money was deposited under my Student ID, and to initiate a refund of any tuition/deposit balance due to my visa denial.
‏> The College’s Response:
‏> The college remained completely unresponsive until I was forced to escalate the matter to the College President. Following this, I received a dismissive response from a staff member (Jouney Patun) on May 16, 2026, stating only that the initial application fee is non-refundable. The college has completely ignored my core inquiry regarding the larger tuition sums and deposits paid into my student ledger by the third party, and they refuse to provide a transparent statement of account.
‏> Remedy Sought:
‏> As a prospective international student who has been denied entry to the U.S., I am entitled to financial transparency. I respectfully request your agency’s intervention to compel Mission College to:
‏> 1. Provide a complete, official financial ledger of Student ID: G08338034, showing all transactions, credits, and payments made.
‏> 2. Process a full refund of any tuition fees, institutional fees, or deposits paid into my account (excluding the non-refundable application fee), to be returned to me safely.
‏> I have attached my Passport, Form I-20, and the email correspondence with the college for your review. Thank you for your urgent attention to this matter of consumer protection and institutional accountability.
‏> Sincerely,
‏> Mohammad Nasim Jabarkhail

[mnasimjb66]

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