FW16 AI 350 - "Fans not detected" error on boot #172
Description
Device Information
Framework Laptop 16 (AMD Ryzen™ AI 300 Series)
BIOS VERSION
3.04
DIY Edition information
Memory: Crucial 2x16Gb CT2K16G56C46S5
Storage: Reproducible without Storage!
Standalone Operation (Laptop Only)
- Yes
- No
Describe the bug
After the laptop was turned off for a while, the system shows a warning on boot "Fans not detected". But the fans are clearly working when booting though the error and are also detected in the BIOS menu.
Interestingly, booting "warm", so restarting the PC within a shorter time after shutdown does not trigger the error for me, maybe Windows does some fast startup magic or some charge/state is lost if the laptop is turned off for a long time.
I am in a long E-Mail chain with support and already got one mainboard replacement and then a full core laptop replacement and the error still shows up! All memtests pass, never got any crash whatsoever once the system was up and running.
This seems to be related to the unsolved #131 , but here for the Ryzen AI series. Also here is another case:
https://community.frame.work/t/fans-not-detected-in-ai-300-series/79696
What are the chances this is firmware related? Battery, RAM? I'd be very happy to find answers here!
Steps To Reproduce
- Boot cold.
- Get error.
Screenshots
See #131 .
Operating System (please complete the following information):
- Reproducible without an SSD installed and any OS installed