Expense - Tag field not visible until user clicks on the blank area

[lanitochka17]

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Version Number: 9.3.50-2
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from BrowserStack: Exploratory around https://test-management.browserstack.com/projects/2219752/test-runs/TR-13884/folder/13176676/41237304/1285945633
Email or phone of affected tester (no customers): kiatest.78+ck32926@gmail.com
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: iPhone 16/18.7.1
App Component: Money Requests

Action Performed:

Precondition:

1. Admin has collect policy with tags feature enabled
2. Few tags are added
3. Admin has 1:1 chat with other existing user

Steps: Perform below steps as admin

1. Launch Hybrid app
2. Click FAB >> Track distance
3. Start a distance expense (either manual or map)
4. Select the collect workspace with tags enabled & verify that the tag field is displayed
5. Click To field
6. Select other existing user either in Recents or Contacts section
7. Verify tag field not displayed
8. Tap To field
9. Select Collect workspace again
10. Scroll down & observe tag field not visible. Instead empty space displayed
11. Tap on the empty space

Expected Result:

On step 10 - Tag row should be visible when user reselect collect workspace in To field

Actual Result:

When user reselect collect WS on step 9, tag field not visible & display blank area in step 10

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari

Screenshots/Videos

Bug7117087_1774886709352.Video10.mp4

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