Help & Support Sidebar Button Does Not Trigger Any Action

[tanishabanga]

Description

The dashboard sidebar includes a Help & Support button that appears interactive through its styling, hover effects, and placement within the sidebar.

However, clicking the button does not produce any observable result. No navigation occurs, no support resources are displayed, and no user feedback is provided.

This may create confusion for users seeking documentation, assistance, FAQs, or support-related information.

Steps to Reproduce

1. Login to the dashboard.
2. Navigate to any dashboard page.
3. Locate the Help & Support button in the sidebar.
4. Click the button.

Current Behavior

• No navigation occurs.
• No help page is opened.
• No support modal or interface appears.
• No feedback message is displayed.

Improvements Required

• Connect the Help & Support button to an appropriate support interface.
• Provide access to documentation, FAQs, or support resources.
• Ensure users receive clear feedback when interacting with the control.
• Maintain consistency with the rest of the sidebar navigation.

Areas to Review

• Sidebar component
• Help & Support button implementation
• Navigation routing
• Support/help resource integration
• User assistance flow

Technical Requirements

• Follow existing project architecture and routing conventions.
• Preserve current sidebar design and responsiveness.
• Ensure compatibility across desktop and mobile devices.
• Avoid affecting existing navigation behavior.

Expected Outcome

• Clicking Help & Support triggers an observable action.
• Users can access help resources or support information.
• Navigation behavior remains consistent throughout the application.
• Improved usability and discoverability of support resources.

[tanishabanga]

Hi @KaranUnique ,

While testing the dashboard, I found that the Help & Support sidebar button appears interactive but does not perform any observable action when clicked.

I would like to work on this issue under SSoC 2026. Please assign it to me if available.

Thank you!

[KaranUnique]

@tanishabanga The Help & support part has its own separate design and implementation. Since you're already planning to work on the Settings section, managing both might be a bit harder

Still, if you feel you can handle both, let me know and I'll share the reference designs and details for help & support as well.

Otherwise, you can continue with the Settings part for now, and let's hold this one for later

[tanishabanga]

Thank you for the clarification, @KaranUnique .

I'll proceed with the Settings section and ensure both the frontend and backend functionality are implemented according to the provided requirements.

The Help & Support section also looks quite interesting, and I'd definitely like to work on it after completing the Settings implementation as well.

Thank you for the guidance!

[KaranUnique]

@tanishabanga Alright, I'll temporarily close this issue for now and reopen it once the Settings feature is completed

[tanishabanga]

Thank you, @KaranUnique .

That sounds good. I'll focus on completing the Settings implementation first and will be interested in contributing to the Help & Support section once it is reopened.

Looking forward to working on it.