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[JOSS review] How to seek support #367

@felixchenier

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@felixchenier

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Community guidelines: Are there clear guidelines for third parties wishing to 1. Contribute to the software 2. Report issues or problems with the software 3. Seek support

I can't easily find how to get support as new user who encounters difficulties. Maybe GitHub's discussion feature could be an interesting avenue, or at least provide a support section on the website with an email address or some way to officially seek support.

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